Salesmate and RingCentral Integration

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Log calls from RingCentral in Salesmate automatically, logging interactions for full context. Latenode’s visual editor simplifies complex call workflows and ensures efficient data transfer without extensive coding or per-step costs.

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Salesmate

RingCentral

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Salesmate and RingCentral

Create a New Scenario to Connect Salesmate and RingCentral

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Salesmate, triggered by another scenario, or executed manually (for testing purposes). In most cases, Salesmate or RingCentral will be your first step. To do this, click "Choose an app," find Salesmate or RingCentral, and select the appropriate trigger to start the scenario.

Add the Salesmate Node

Select the Salesmate node from the app selection panel on the right.

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Salesmate

Configure the Salesmate

Click on the Salesmate node to configure it. You can modify the Salesmate URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the RingCentral Node

Next, click the plus (+) icon on the Salesmate node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.

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RingCentral

Authenticate RingCentral

Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.

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RingCentral

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Connect RingCentral

Sign In

Run node once

Configure the Salesmate and RingCentral Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Salesmate and RingCentral Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Salesmate, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Salesmate and RingCentral integration works as expected. Depending on your setup, data should flow between Salesmate and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Salesmate and RingCentral

RingCentral + Salesmate + Slack: When a new missed call occurs in RingCentral, a new contact is created in Salesmate. Then, a notification is sent to a Slack channel to alert the sales team about the missed call and new contact.

RingCentral + Salesmate + Google Sheets: When a call ends in RingCentral, the details are used to find or create a contact in Salesmate. Call details and contact information are then added as a new row in Google Sheets.

Salesmate and RingCentral integration alternatives

About Salesmate

Automate Salesmate tasks within Latenode to streamline sales processes. Trigger actions like lead creation or deal updates based on events in other apps. Connect Salesmate to your marketing stack, enrich data, and manage follow-ups using visual workflows and custom logic, avoiding manual data entry. Scale your sales automation without code, paying only for execution time.

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

Salesmate + RingCentral integration

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FAQ Salesmate and RingCentral

How can I connect my Salesmate account to RingCentral using Latenode?

To connect your Salesmate account to RingCentral on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Salesmate and click on "Connect".
  • Authenticate your Salesmate and RingCentral accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically log RingCentral calls in Salesmate?

Yes, you can! Latenode enables seamless call logging. This automation saves time and ensures all call data is available in Salesmate for better reporting and insights.

What types of tasks can I perform by integrating Salesmate with RingCentral?

Integrating Salesmate with RingCentral allows you to perform various tasks, including:

  • Create a Salesmate contact when a new RingCentral user is added.
  • Send SMS messages via RingCentral for new Salesmate deals.
  • Update Salesmate deal stages based on RingCentral call outcomes.
  • Trigger RingCentral calls when a Salesmate task is due.
  • Create Salesmate activities for missed RingCentral calls.

How does Latenode handle Salesmate data security?

Latenode employs advanced encryption and security protocols, ensuring your Salesmate data is always protected during integration and workflow execution.

Are there any limitations to the Salesmate and RingCentral integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on the API limits of both apps.
  • Complex workflows involving large datasets may require optimization.
  • Custom field mappings may require advanced configuration.

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