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Automatically trigger targeted Sendgrid email campaigns based on Delighted survey responses. Use Latenode's visual editor and affordable execution pricing to build sophisticated feedback loops and refine your messaging with custom logic.
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Sendgrid
Delighted
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Create a New Scenario to Connect Sendgrid and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sendgrid, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sendgrid or Delighted will be your first step. To do this, click "Choose an app," find Sendgrid or Delighted, and select the appropriate trigger to start the scenario.
Add the Sendgrid Node
Select the Sendgrid node from the app selection panel on the right.
Sendgrid
Configure the Sendgrid
Click on the Sendgrid node to configure it. You can modify the Sendgrid URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Sendgrid node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Sendgrid
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Sendgrid and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Sendgrid and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Sendgrid
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Sendgrid, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Sendgrid and Delighted integration works as expected. Depending on your setup, data should flow between Sendgrid and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Slack: When a new response is received in Delighted, the feedback is evaluated. If the feedback is negative (e.g., below a certain score), a notification is sent to a dedicated Slack channel to alert the support team for immediate follow-up.
Delighted + HubSpot: When a new response is received in Delighted, identify promoters based on their feedback score. Add these promoters as contacts in HubSpot and enroll them in a specific email workflow, nurturing them with exclusive content or offers.
About Sendgrid
Use Sendgrid in Latenode to automate email sending within larger workflows. Trigger emails based on events in other apps, personalize content with data transformations, and track results. Latenode simplifies complex email automations without code and scales affordably, letting you focus on strategy, not limits.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my Sendgrid account to Delighted using Latenode?
To connect your Sendgrid account to Delighted on Latenode, follow these steps:
Can I trigger surveys based on email engagement?
Yes, you can! With Latenode, automatically trigger Delighted surveys based on Sendgrid email opens or clicks. This ensures you capture feedback from your most engaged users with precise timing.
What types of tasks can I perform by integrating Sendgrid with Delighted?
Integrating Sendgrid with Delighted allows you to perform various tasks, including:
How can I personalize survey invitations using Sendgrid data?
Use Latenode’s data mapping to inject Sendgrid data (like name/product) into Delighted survey invitations for a tailored customer experience.
Are there any limitations to the Sendgrid and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: