Shopify and Delighted Integration

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Automatically trigger Delighted surveys after Shopify purchases, capturing real-time feedback to improve customer satisfaction. Latenode’s visual editor simplifies complex logic and offers affordable scalability as your business grows.

Shopify + Delighted integration

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Automate your workflow

Swap Apps

Shopify

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Shopify and Delighted

Create a New Scenario to Connect Shopify and Delighted

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Shopify, triggered by another scenario, or executed manually (for testing purposes). In most cases, Shopify or Delighted will be your first step. To do this, click "Choose an app," find Shopify or Delighted, and select the appropriate trigger to start the scenario.

Add the Shopify Node

Select the Shopify node from the app selection panel on the right.

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Shopify

Configure the Shopify

Click on the Shopify node to configure it. You can modify the Shopify URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Shopify

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Connect Shopify

Sign In

Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Shopify node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Shopify

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Shopify

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Delighted

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Connection *

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Connect Delighted

Sign In

Run node once

Configure the Shopify and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Delighted

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Delighted Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Shopify and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring Shopify, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Shopify and Delighted integration works as expected. Depending on your setup, data should flow between Shopify and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Shopify and Delighted

Shopify + Delighted + Slack: When a new order is placed on Shopify, and a customer responds to a Delighted survey, the flow checks if the response indicates a negative sentiment. If so, a notification is sent to a designated Slack channel.

Shopify + Delighted + Google Sheets: When a new order is created in Shopify, and the customer responds to a Delighted survey, the response data along with the relevant Shopify order details are added to a Google Sheet for tracking and reporting.

Shopify and Delighted integration alternatives

About Shopify

Sync Shopify orders, customers, or inventory data with other apps using Latenode. Automate fulfillment, update databases, or trigger marketing campaigns based on sales events. Use visual workflows to customize logic without code, and scale processes affordably based on execution time.

Related categories

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

See how Latenode works

FAQ Shopify and Delighted

How can I connect my Shopify account to Delighted using Latenode?

To connect your Shopify account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Shopify and click on "Connect".
  • Authenticate your Shopify and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys based on purchase value?

Yes! Latenode enables this with no-code logic and custom JavaScript. Send targeted Delighted surveys to high-value Shopify customers, boosting relevant feedback and improving loyalty.

What types of tasks can I perform by integrating Shopify with Delighted?

Integrating Shopify with Delighted allows you to perform various tasks, including:

  • Automatically trigger customer satisfaction surveys after order fulfillment.
  • Personalize survey content based on Shopify customer data.
  • Send follow-up surveys based on initial Delighted survey responses.
  • Analyze feedback trends to improve Shopify store performance.
  • Create internal notifications for negative feedback using AI sentiment analysis.

WhatShopifydatacanIusefortriggeringDelightedsurveys?

Leverage Latenode to use any Shopify data, like purchase history or customer tags, to trigger highly personalized Delighted surveys, increasing response rates.

Are there any limitations to the Shopify and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex JavaScript functions require some technical expertise.
  • High survey volumes may impact Delighted's rate limits.
  • Historical Shopify data may require custom backfilling.

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