Shopify and Moxie Integration

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Connect Shopify orders to Moxie for streamlined customer support. Latenode's visual editor simplifies the automation, letting you add custom JavaScript logic for advanced routing and resolution workflows, all at a lower cost.

Shopify + Moxie integration

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Swap Apps

Shopify

Moxie

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Shopify and Moxie

Create a New Scenario to Connect Shopify and Moxie

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Shopify, triggered by another scenario, or executed manually (for testing purposes). In most cases, Shopify or Moxie will be your first step. To do this, click "Choose an app," find Shopify or Moxie, and select the appropriate trigger to start the scenario.

Add the Shopify Node

Select the Shopify node from the app selection panel on the right.

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Shopify

Configure the Shopify

Click on the Shopify node to configure it. You can modify the Shopify URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Shopify

Sign In
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Run node once

Add the Moxie Node

Next, click the plus (+) icon on the Shopify node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.

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Moxie

Authenticate Moxie

Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.

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Moxie

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Connect Moxie

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Run node once

Configure the Shopify and Moxie Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Moxie Oauth 2.0

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The action ID

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Run node once

Set Up the Shopify and Moxie Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Shopify, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Shopify and Moxie integration works as expected. Depending on your setup, data should flow between Shopify and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Shopify and Moxie

Moxie + Shopify + Slack: When a customer interacts with Moxie and needs support, the automation finds the customer in Shopify. It then sends order details to a dedicated Slack channel for faster issue resolution.

Moxie + Shopify + Zendesk: When a Moxie chat indicates a need to escalate a Shopify order issue, the automation searches for the customer in Shopify. It then creates a Zendesk ticket with the customer and order details for further support.

Shopify and Moxie integration alternatives

About Shopify

Sync Shopify orders, customers, or inventory data with other apps using Latenode. Automate fulfillment, update databases, or trigger marketing campaigns based on sales events. Use visual workflows to customize logic without code, and scale processes affordably based on execution time.

Related categories

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

See how Latenode works

FAQ Shopify and Moxie

How can I connect my Shopify account to Moxie using Latenode?

To connect your Shopify account to Moxie on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Shopify and click on "Connect".
  • Authenticate your Shopify and Moxie accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Moxie with new Shopify orders?

Yes, you can! Latenode's visual editor makes it simple to keep Moxie updated, ensuring support teams have immediate access to new order details. This saves time and improves customer service.

What types of tasks can I perform by integrating Shopify with Moxie?

Integrating Shopify with Moxie allows you to perform various tasks, including:

  • Create Moxie tickets for Shopify orders over a certain amount.
  • Automatically send thank-you notes via Moxie after purchase.
  • Update customer data in Moxie upon Shopify order updates.
  • Trigger Moxie alerts for Shopify orders with specific products.
  • Log Shopify refunds in Moxie for reporting and analysis.

HowsecureismyShopifydatawhenintegratedwithMoxieonLatenode?

Latenode uses secure protocols for data transfer. You control data access and can utilize JavaScript blocks to enhance data security within your workflows.

Are there any limitations to the Shopify and Moxie integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript.
  • Rate limits of Shopify and Moxie APIs still apply.
  • Historical data import might require batch processing.

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