Sinch and Canny Integration

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Connect Sinch to Canny to automatically create Canny posts or update user feedback based on SMS interactions. Latenode's visual editor makes complex feedback loops easier, offering advanced JavaScript customization when needed, and cost-effective automation at scale.

Sinch + Canny integration

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Swap Apps

Sinch

Canny

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Sinch and Canny

Create a New Scenario to Connect Sinch and Canny

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sinch, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sinch or Canny will be your first step. To do this, click "Choose an app," find Sinch or Canny, and select the appropriate trigger to start the scenario.

Add the Sinch Node

Select the Sinch node from the app selection panel on the right.

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Sinch

Configure the Sinch

Click on the Sinch node to configure it. You can modify the Sinch URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Sinch

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Run node once

Add the Canny Node

Next, click the plus (+) icon on the Sinch node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.

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Authenticate Canny

Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.

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Run node once

Configure the Sinch and Canny Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Canny Oauth 2.0

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Select an action *

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The action ID

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Run node once

Set Up the Sinch and Canny Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Sinch, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Sinch and Canny integration works as expected. Depending on your setup, data should flow between Sinch and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Sinch and Canny

Canny + Sinch + Slack: When a new post is submitted in Canny, a Sinch SMS is sent to the product team and a notification is posted in a Slack channel.

Canny + Jira + Sinch: When a new post (feature request) is created in Canny, a Jira ticket is created, and a Sinch SMS is sent to the product manager for review.

Sinch and Canny integration alternatives

About Sinch

Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.

About Canny

Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.

See how Latenode works

FAQ Sinch and Canny

How can I connect my Sinch account to Canny using Latenode?

To connect your Sinch account to Canny on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Sinch and click on "Connect".
  • Authenticate your Sinch and Canny accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger SMS messages based on new Canny feedback?

Yes, you can! Latenode lets you trigger Sinch SMS messages when new feedback arrives in Canny, ensuring immediate awareness. Use our visual editor to quickly build this workflow.

What types of tasks can I perform by integrating Sinch with Canny?

Integrating Sinch with Canny allows you to perform various tasks, including:

  • Send SMS notifications for critical feature requests in Canny.
  • Automatically update Canny posts when a Sinch SMS campaign is launched.
  • Create Canny posts from Sinch SMS survey responses.
  • Trigger personalized Sinch SMS messages based on Canny user segments.
  • Log Sinch SMS interaction data in Canny for user feedback analysis.

How can I use JavaScript code with my Sinch automations on Latenode?

Latenode allows adding JavaScript code to Sinch workflows for custom data manipulation. Scale any automation with versatile, code-based steps.

Are there any limitations to the Sinch and Canny integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on the APIs of Sinch and Canny.
  • Complex data transformations may require JavaScript knowledge.
  • Message sending limits are subject to your Sinch plan restrictions.

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