Sinch and Chargebee Integration

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Automatically trigger personalized SMS updates via Sinch for Chargebee subscription events, like failed payments, using Latenode's visual editor. Reduce churn and improve customer experience with customized logic and affordable execution-based pricing.

Sinch + Chargebee integration

Connect Sinch and Chargebee in minutes with Latenode.

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Sinch

Chargebee

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Sinch and Chargebee

Create a New Scenario to Connect Sinch and Chargebee

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sinch, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sinch or Chargebee will be your first step. To do this, click "Choose an app," find Sinch or Chargebee, and select the appropriate trigger to start the scenario.

Add the Sinch Node

Select the Sinch node from the app selection panel on the right.

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Sinch

Configure the Sinch

Click on the Sinch node to configure it. You can modify the Sinch URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Sinch

Sign In
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Run node once

Add the Chargebee Node

Next, click the plus (+) icon on the Sinch node, select Chargebee from the list of available apps, and choose the action you need from the list of nodes within Chargebee.

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Chargebee

Authenticate Chargebee

Now, click the Chargebee node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Chargebee settings. Authentication allows you to use Chargebee through Latenode.

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Chargebee

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Connect Chargebee

Sign In
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Run node once

Configure the Sinch and Chargebee Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Chargebee

Chargebee Oauth 2.0

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Select an action *

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The action ID

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Run node once

Set Up the Sinch and Chargebee Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Sinch, Chargebee, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Sinch and Chargebee integration works as expected. Depending on your setup, data should flow between Sinch and Chargebee (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Sinch and Chargebee

Chargebee + Sinch + Slack: When a new payment fails in Chargebee, an SMS is sent to the customer via Sinch. Subsequently, a notification is sent to a designated Slack channel to alert the sales team for potential follow-up.

Chargebee + Sinch + Google Sheets: This workflow tracks payment failures and SMS follow-up attempts. When a new payment fails in Chargebee, the event is logged to Google Sheets. An SMS follow-up is then attempted via Sinch and this action is also recorded in Google Sheets for performance tracking.

Sinch and Chargebee integration alternatives

About Sinch

Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.

About Chargebee

Use Chargebee in Latenode to automate subscription management tasks. Create workflows that trigger actions based on subscription events, like new sign-ups or failed payments. Sync Chargebee data with CRMs, accounting software, or internal databases. Process data with no-code tools or custom JavaScript. Scale billing processes with Latenode's efficient execution model.

See how Latenode works

FAQ Sinch and Chargebee

How can I connect my Sinch account to Chargebee using Latenode?

To connect your Sinch account to Chargebee on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Sinch and click on "Connect".
  • Authenticate your Sinch and Chargebee accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS upon Chargebee subscription creation?

Yes, you can! Latenode enables real-time SMS notifications via Sinch when new subscriptions are created in Chargebee, ensuring instant customer engagement and personalized communication.

What types of tasks can I perform by integrating Sinch with Chargebee?

Integrating Sinch with Chargebee allows you to perform various tasks, including:

  • Send SMS confirmations for successful Chargebee subscription charges.
  • Automatically update customer contact information in Sinch from Chargebee.
  • Trigger Sinch voice calls for failed payment recovery efforts.
  • Send promotional SMS messages to new Chargebee subscribers.
  • Notify support teams via Sinch when high-value subscriptions are cancelled.

How can I customize SMS messages sent via Sinch on Latenode?

Latenode provides flexible tools to customize Sinch SMS messages, including JavaScript code blocks, prompt-based AI, and data mapping from Chargebee.

Are there any limitations to the Sinch and Chargebee integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript knowledge.
  • High Sinch SMS volumes could incur additional costs.
  • Chargebee API rate limits might impact real-time workflow speeds.

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