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Automate call analytics by connecting Sinch voice data to Deepgram’s speech-to-text API. Latenode’s visual editor simplifies the workflow, while affordable execution-based pricing makes analyzing call trends and customer sentiment at scale a breeze.
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Create a New Scenario to Connect Sinch and Deepgram
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sinch, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sinch or Deepgram will be your first step. To do this, click "Choose an app," find Sinch or Deepgram, and select the appropriate trigger to start the scenario.
Add the Sinch Node
Select the Sinch node from the app selection panel on the right.
Sinch
Add the Deepgram Node
Next, click the plus (+) icon on the Sinch node, select Deepgram from the list of available apps, and choose the action you need from the list of nodes within Deepgram.
Sinch
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Deepgram
Authenticate Deepgram
Now, click the Deepgram node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Deepgram settings. Authentication allows you to use Deepgram through Latenode.
Configure the Sinch and Deepgram Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Sinch and Deepgram Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Deepgram
Trigger on Webhook
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Sinch
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Sinch, Deepgram, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Sinch and Deepgram integration works as expected. Depending on your setup, data should flow between Sinch and Deepgram (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Sinch + Deepgram + Twilio: When a new SMS is received by Sinch, the message is sent to Deepgram for sentiment analysis. If the sentiment is negative, an SMS alert is sent via Twilio.
Sinch + Deepgram + Salesforce: Transcribe Sinch call recordings using Deepgram, analyze the sentiment of the transcription, and create a new record in Salesforce to log the interaction.
About Sinch
Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.
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About Deepgram
Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.
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How can I connect my Sinch account to Deepgram using Latenode?
To connect your Sinch account to Deepgram on Latenode, follow these steps:
Can I transcribe voicemails automatically with Sinch and Deepgram?
Yes, you can! Latenode lets you automate voicemail transcription, sending results to your CRM or database. Save time and improve customer insights with ease.
What types of tasks can I perform by integrating Sinch with Deepgram?
Integrating Sinch with Deepgram allows you to perform various tasks, including:
Can I use JavaScript with my Sinch automations in Latenode?
Yes! Latenode allows you to incorporate JavaScript code for custom logic, data transformations, and enhanced Sinch integrations.
Are there any limitations to the Sinch and Deepgram integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: