Sinch and Facebook Messenger Integration

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Orchestrate omnichannel customer engagement by connecting Sinch SMS with Facebook Messenger. Latenode's visual editor makes building custom workflows easier, while affordable execution-based pricing helps scale your marketing automation.

Sinch + Facebook Messenger integration

Connect Sinch and Facebook Messenger in minutes with Latenode.

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Sinch

Facebook Messenger

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Sinch and Facebook Messenger

Create a New Scenario to Connect Sinch and Facebook Messenger

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sinch, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sinch or Facebook Messenger will be your first step. To do this, click "Choose an app," find Sinch or Facebook Messenger, and select the appropriate trigger to start the scenario.

Add the Sinch Node

Select the Sinch node from the app selection panel on the right.

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Configure the Sinch

Click on the Sinch node to configure it. You can modify the Sinch URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the Facebook Messenger Node

Next, click the plus (+) icon on the Sinch node, select Facebook Messenger from the list of available apps, and choose the action you need from the list of nodes within Facebook Messenger.

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Authenticate Facebook Messenger

Now, click the Facebook Messenger node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Facebook Messenger settings. Authentication allows you to use Facebook Messenger through Latenode.

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Configure the Sinch and Facebook Messenger Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

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Set Up the Sinch and Facebook Messenger Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Sinch, Facebook Messenger, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Sinch and Facebook Messenger integration works as expected. Depending on your setup, data should flow between Sinch and Facebook Messenger (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Sinch and Facebook Messenger

Facebook Messenger + Sinch + Twilio: When a new message arrives in Facebook Messenger, Sinch retrieves inbound message details, and if urgent attention is needed, Twilio sends an SMS alert to a designated phone number.

Facebook Messenger + Sinch + Google Sheets: Whenever a new message is received in Facebook Messenger, Sinch retrieves the message content. The relevant details from Sinch, such as sender and message body, are then logged into a Google Sheets spreadsheet for tracking customer interactions.

Sinch and Facebook Messenger integration alternatives

About Sinch

Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.

About Facebook Messenger

Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.

See how Latenode works

FAQ Sinch and Facebook Messenger

How can I connect my Sinch account to Facebook Messenger using Latenode?

To connect your Sinch account to Facebook Messenger on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Sinch and click on "Connect".
  • Authenticate your Sinch and Facebook Messenger accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS alerts via Sinch when new Facebook Messenger messages arrive?

Yes, you can! Latenode's visual editor makes this easy. Trigger Sinch SMS sends based on Messenger events, keeping users informed via multiple channels. Scale your notifications effortlessly.

What types of tasks can I perform by integrating Sinch with Facebook Messenger?

Integrating Sinch with Facebook Messenger allows you to perform various tasks, including:

  • Send automated SMS appointment reminders via Sinch based on Messenger interactions.
  • Create leads in a CRM system when a user interacts with your Messenger bot and provides their phone number.
  • Forward Messenger conversations to a Sinch number for live agent follow-up.
  • Send personalized Sinch SMS messages triggered by specific keywords in Messenger.
  • Automatically update a Google Sheet with contact information captured from both Sinch and Messenger.

How can I customize data transformations when moving data from Sinch?

Use Latenode's JavaScript blocks to transform Sinch data before sending it to Facebook Messenger. This ensures data compatibility and allows for advanced manipulation.

Are there any limitations to the Sinch and Facebook Messenger integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require intermediate JavaScript knowledge.
  • Rate limits imposed by Sinch and Facebook Messenger can affect workflow execution speed.
  • Certain message types may not be supported by both platforms.

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