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How to connect Sinch and Simplesat
Create a New Scenario to Connect Sinch and Simplesat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sinch, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sinch or Simplesat will be your first step. To do this, click "Choose an app," find Sinch or Simplesat, and select the appropriate trigger to start the scenario.
Add the Sinch Node
Select the Sinch node from the app selection panel on the right.
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Add the Simplesat Node
Next, click the plus (+) icon on the Sinch node, select Simplesat from the list of available apps, and choose the action you need from the list of nodes within Simplesat.
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Authenticate Simplesat
Now, click the Simplesat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplesat settings. Authentication allows you to use Simplesat through Latenode.
Configure the Sinch and Simplesat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Sinch and Simplesat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Sinch, Simplesat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Sinch and Simplesat integration works as expected. Depending on your setup, data should flow between Sinch and Simplesat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Sinch and Simplesat
Sinch + Simplesat + Slack: When a new SMS is received via Sinch, indicating a completed call, send a customer satisfaction survey through Simplesat. Post the survey response details in a designated Slack channel.
Simplesat + Sinch + Google Sheets: Capture new customer satisfaction survey answers in Simplesat. Use Sinch to identify the user. Log survey responses along with user details to Google Sheets for analysis and reporting.
Sinch and Simplesat integration alternatives
About Sinch
Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.
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About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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See how Latenode works
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FAQ Sinch and Simplesat
How can I connect my Sinch account to Simplesat using Latenode?
To connect your Sinch account to Simplesat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Sinch and click on "Connect".
- Authenticate your Sinch and Simplesat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Simplesat surveys after Sinch SMS interactions?
Yes, you can! Using Latenode, automate survey delivery based on SMS events. Gather feedback effortlessly, improving customer satisfaction through timely insights.
What types of tasks can I perform by integrating Sinch with Simplesat?
Integrating Sinch with Simplesat allows you to perform various tasks, including:
- Send Simplesat surveys after a Sinch SMS support interaction.
- Automatically update contact details in Simplesat from Sinch data.
- Create new Simplesat responses based on inbound Sinch SMS keywords.
- Trigger personalized Sinch SMS messages based on Simplesat survey scores.
- Analyze sentiment from Simplesat responses and send alerts via Sinch.
Can I personalize survey links based on the Sinch SMS recipient?
Yes, use Latenode’s data mapping to dynamically generate personalized Simplesat survey links for each Sinch SMS recipient, improving response rates.
Are there any limitations to the Sinch and Simplesat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits from Sinch and Simplesat may affect high-volume workflows.
- Custom data mapping beyond basic fields requires JavaScript knowledge.
- Complex survey logic might need custom JavaScript functions.
