How to Use Sinch Integrations

Sinch integrations enable message sending and event reaction from Latenode. Connect Sinch channels with other apps to build automated workflows. Use messaging data in custom notifications, alerts, and data pipelines. This lets you create cross-app workflows without code.

Here's how to use Sinch integration in Latenode:

• Find Sinch node: Add it from the integrations panel in the builder.
• Connect account: Use your Sinch credentials to authorize the connection.
• Choose trigger: Select an event, like a new message or status update.
• Define actions: Set rules to send data or update other systems.

These steps mean you can link your message streams to CRMs or support tools. Route incoming messages based on keywords to specific teams. Use message data to enrich dashboards or trigger proactive alerts based on sentiment.

• Faster Support: Instantly route customer inquiries to the right agent.
• Smarter Notifications: Get alerts based on the content of messages.
• Unified Data: Combine message data with other business insights.

• Customer Support: Forward Zendesk tickets to Sinch for immediate agent attention, ensuring prompt responses to urgent customer issues.
• Marketing: Update Mailchimp lists from Sinch interactions, segmenting audiences for targeted campaigns and better engagement.
• HR: Send offer letters via Sinch when new candidates are added in BambooHR, streamlining the onboarding process.
• Finance: Generate QuickBooks invoices from Sinch sales data, automating billing and reducing manual accounting tasks.
• Project Management: Create Asana tasks based on Sinch alerts, coordinating team actions to resolve issues efficiently.

Best integrations for Sinch 2025

Supercharge Sinch with the right integrations. Automate tasks and unlock new levels of data control.

Google Sheets

Google Sheets enhances Sinch data management. Automatically log SMS details or report on message success rates. Update contact lists, trigger messages, or archive old conversations. This offers deeper insight and control over campaigns and communications.

Salesforce

Connect Salesforce to track SMS interactions in customer records. Automatically create tasks for follow-up after specific messages. Log successful deliveries or failed attempts directly on lead objects. Improve sales visibility and response times with detailed SMS data.

HubSpot

Use HubSpot to trigger personalized SMS messages based on behavior. Send texts after form submissions or website visits. Update contact properties based on SMS replies. Improve marketing engagement with timely, relevant messages powered by HubSpot.

Airtable

Airtable’s flexible database works well with Sinch. Manage contact lists, segment audiences, and track SMS campaign performance. Trigger SMS messages when records are updated. Create custom dashboards to visualize SMS data and trends from Airtable.

Twilio

Orchestrate SMS delivery across multiple platforms with Twilio. Route messages to the best channel. Use Twilio for failover in case of Sinch outages. This offers increased message reliability and redundancy for critical communications.

Gmail

Send emails based on Sinch SMS events. Notify teams of important alerts via email. Automatically forward key SMS data to a dedicated Gmail address. This improves response coordination and communication across different channels.

MySQL

Store Sinch data in a MySQL database for custom reporting. Archive messages, track engagement, and create custom reports. Perform complex queries and analysis not possible within Sinch. This offers granular control and deeper insights.

Google Calendar

Schedule SMS reminders through Google Calendar events. Send meeting reminders or appointment confirmations automatically. Update calendar events based on SMS replies. Keep users informed and reduce no-shows with calendar-triggered SMS.

Slack

Receive real-time notifications in Slack based on Sinch activity. Alert support teams about incoming SMS inquiries. Post summaries of SMS campaign performance. Enable quick responses and team-wide visibility into key SMS events.

Webhook

Use webhooks for ultimate custom Sinch integration. Connect to any app with an API endpoint. Send data to custom analytics platforms or internal tools. Trigger complex automations based on detailed SMS data using webhooks.

• HubSpot. When new contacts are added, use Sinch to send a welcome SMS and add them to a specific message group.
• Google Sheets. Use Sinch to send an SMS when a new row with a critical alert is added to a monitored spreadsheet.
• Jira. When a new issue is created, Sinch sends an SMS to the assigned user with the issue details and a link.
• Typeform. Trigger an SMS via Sinch to confirm form submission and provide a reference number to the user.
• Calendly. Send an SMS reminder via Sinch before a scheduled meeting to reduce no-shows.
• WooCommerce. Use Sinch to send order confirmation and shipping updates to customers via SMS.
• Salesforce. Update lead status in Salesforce based on SMS interactions tracked via Sinch.
• Slack. Send Sinch SMS reports to a dedicated channel when message traffic exceeds a threshold.

What does Sinch do?

Sinch provides cloud communication tools, enabling businesses to connect with customers through messaging, voice, and video. It offers solutions for customer engagement and verification.

How can Sinch help my business?

Sinch helps businesses improve customer experience by offering scalable communication solutions. Reach more customers worldwide through SMS, email, and other channels, improving engagement.

Where can I find Sinch's API documentation?

Sinch's API documentation is available on the Sinch developer website. The documentation includes code samples and tutorials to help you integrate Sinch's communication services.