Slack bot and Delighted Integration

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Automatically trigger Delighted surveys based on Slack bot interactions and analyze feedback, using JavaScript for advanced customization and Latenode's visual editor for easy adjustments. Gain deeper insights affordably.

Slack bot + Delighted integration

Connect Slack bot and Delighted in minutes with Latenode.

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Automate your workflow

Swap Apps

Slack bot

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Slack bot and Delighted

Create a New Scenario to Connect Slack bot and Delighted

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Slack bot, triggered by another scenario, or executed manually (for testing purposes). In most cases, Slack bot or Delighted will be your first step. To do this, click "Choose an app," find Slack bot or Delighted, and select the appropriate trigger to start the scenario.

Add the Slack bot Node

Select the Slack bot node from the app selection panel on the right.

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Slack bot

Configure the Slack bot

Click on the Slack bot node to configure it. You can modify the Slack bot URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Slack bot

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Connect Slack bot

Sign In

Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Slack bot node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Slack bot

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Slack bot

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Delighted

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Sign In

Run node once

Configure the Slack bot and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Delighted Oauth 2.0

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Select an action *

Select

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The action ID

Run node once

Set Up the Slack bot and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Save and Activate the Scenario

After configuring Slack bot, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Slack bot and Delighted integration works as expected. Depending on your setup, data should flow between Slack bot and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Slack bot and Delighted

Delighted + Google Sheets + Slack bot: When a new response is received in Delighted, the details are added as a new row in a Google Sheet for analysis. A summary of the response is then sent to a Slack channel.

Delighted + Zendesk + Slack bot: When a new response is received in Delighted, the automation checks if the score is negative. If so, it creates a Zendesk ticket and sends an alert to a support channel in Slack.

Slack bot and Delighted integration alternatives

About Slack bot

Use Slack bot within Latenode to automate notifications and actions based on real-time triggers. Update databases, post alerts, or start complex workflows directly from Slack commands. Latenode lets you visually build and scale these interactions without code, adding custom logic and connecting to any API with ease.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

See how Latenode works

FAQ Slack bot and Delighted

How can I connect my Slack bot account to Delighted using Latenode?

To connect your Slack bot account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Slack bot and click on "Connect".
  • Authenticate your Slack bot and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Delighted surveys from Slack?

Yes, you can! Latenode allows you to automate survey delivery based on Slack bot actions, ensuring timely feedback and improving customer satisfaction using powerful no-code logic.

What types of tasks can I perform by integrating Slack bot with Delighted?

Integrating Slack bot with Delighted allows you to perform various tasks, including:

  • Send a Delighted survey when a user joins a specific Slack channel.
  • Post Delighted survey results to a dedicated Slack channel for team review.
  • Automatically notify support teams in Slack of negative Delighted survey responses.
  • Create personalized onboarding flows based on Delighted feedback scores.
  • Update customer profiles with Delighted survey data using custom JavaScript.

Can I use JavaScript to transform Slack bot data on Latenode?

Yes, you can! Latenode’s JavaScript blocks let you customize data from Slack bot before sending it to Delighted, ensuring flexibility beyond simple no-code options.

Are there any limitations to the Slack bot and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex logic requiring extensive JavaScript coding may require advanced expertise.
  • Large-scale data processing from Delighted surveys may impact workflow execution time.
  • Integration is limited by the API capabilities of Slack bot and Delighted.

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