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Automatically trigger Delighted surveys based on Slack bot interactions and analyze feedback, using JavaScript for advanced customization and Latenode's visual editor for easy adjustments. Gain deeper insights affordably.
Connect Slack bot and Delighted in minutes with Latenode.
Create Slack bot to Delighted workflow
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Slack bot
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Create a New Scenario to Connect Slack bot and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Slack bot, triggered by another scenario, or executed manually (for testing purposes). In most cases, Slack bot or Delighted will be your first step. To do this, click "Choose an app," find Slack bot or Delighted, and select the appropriate trigger to start the scenario.
Add the Slack bot Node
Select the Slack bot node from the app selection panel on the right.
Slack bot
Configure the Slack bot
Click on the Slack bot node to configure it. You can modify the Slack bot URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Slack bot node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Slack bot
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Slack bot and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Slack bot and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Slack bot
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Slack bot, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Slack bot and Delighted integration works as expected. Depending on your setup, data should flow between Slack bot and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Google Sheets + Slack bot: When a new response is received in Delighted, the details are added as a new row in a Google Sheet for analysis. A summary of the response is then sent to a Slack channel.
Delighted + Zendesk + Slack bot: When a new response is received in Delighted, the automation checks if the score is negative. If so, it creates a Zendesk ticket and sends an alert to a support channel in Slack.
About Slack bot
Use Slack bot within Latenode to automate notifications and actions based on real-time triggers. Update databases, post alerts, or start complex workflows directly from Slack commands. Latenode lets you visually build and scale these interactions without code, adding custom logic and connecting to any API with ease.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my Slack bot account to Delighted using Latenode?
To connect your Slack bot account to Delighted on Latenode, follow these steps:
Can I trigger Delighted surveys from Slack?
Yes, you can! Latenode allows you to automate survey delivery based on Slack bot actions, ensuring timely feedback and improving customer satisfaction using powerful no-code logic.
What types of tasks can I perform by integrating Slack bot with Delighted?
Integrating Slack bot with Delighted allows you to perform various tasks, including:
Can I use JavaScript to transform Slack bot data on Latenode?
Yes, you can! Latenode’s JavaScript blocks let you customize data from Slack bot before sending it to Delighted, ensuring flexibility beyond simple no-code options.
Are there any limitations to the Slack bot and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: