Slack and JustCall Integration

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Connect Slack and JustCall to instantly alert your team about new calls or missed opportunities. Latenode’s visual editor and flexible API integration make it simple to build custom call workflows, enhanced further with JavaScript for advanced logic and cost-effective execution.

Slack + JustCall integration

Connect Slack and JustCall in minutes with Latenode.

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Automate your workflow

Swap Apps

Slack

JustCall

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Slack and JustCall

Create a New Scenario to Connect Slack and JustCall

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Slack, triggered by another scenario, or executed manually (for testing purposes). In most cases, Slack or JustCall will be your first step. To do this, click "Choose an app," find Slack or JustCall, and select the appropriate trigger to start the scenario.

Add the Slack Node

Select the Slack node from the app selection panel on the right.

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Slack

Configure the Slack

Click on the Slack node to configure it. You can modify the Slack URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Slack

Node type

#1 Slack

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Connection *

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Connect Slack

Sign In

Run node once

Add the JustCall Node

Next, click the plus (+) icon on the Slack node, select JustCall from the list of available apps, and choose the action you need from the list of nodes within JustCall.

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Slack

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JustCall

Authenticate JustCall

Now, click the JustCall node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your JustCall settings. Authentication allows you to use JustCall through Latenode.

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Slack

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JustCall

Node type

#2 JustCall

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Connection *

Select

Map

Connect JustCall

Sign In

Run node once

Configure the Slack and JustCall Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Slack

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JustCall

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Connect JustCall

JustCall Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Slack and JustCall Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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JustCall

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Trigger on Webhook

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Slack

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Iterator

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Webhook response

Save and Activate the Scenario

After configuring Slack, JustCall, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Slack and JustCall integration works as expected. Depending on your setup, data should flow between Slack and JustCall (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Slack and JustCall

JustCall + Google Sheets + Slack: When a call ends in JustCall, the call details are added as a new row in a Google Sheet. A summary of the call is then sent to a specified Slack channel.

JustCall + HubSpot + Slack: When a new contact is created in JustCall, a corresponding contact is created in HubSpot. A Slack notification is then sent to the sales team to alert them of the new contact.

Slack and JustCall integration alternatives

About Slack

Send Slack messages and automate channel updates directly from Latenode workflows. Get instant alerts on critical events, share data insights, or trigger actions based on user input. Centralize notifications and approvals by combining Slack with databases, CRMs, and AI models within a scalable, low-code environment.

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

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FAQ Slack and JustCall

How can I connect my Slack account to JustCall using Latenode?

To connect your Slack account to JustCall on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Slack and click on "Connect".
  • Authenticate your Slack and JustCall accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I get Slack notifications for missed JustCall calls?

Yes, with Latenode, instantly receive Slack alerts for every missed call in JustCall, ensuring swift follow-up. Latenode's custom logic means no missed opportunities to re-engage customers.

What types of tasks can I perform by integrating Slack with JustCall?

Integrating Slack with JustCall allows you to perform various tasks, including:

  • Post new JustCall SMS messages to a dedicated Slack channel.
  • Create Slack channel alerts for high-priority JustCall voicemails.
  • Send Slack messages when a JustCall call disposition is updated.
  • Automatically invite new JustCall users to a specific Slack channel.
  • Update a Slack channel topic with JustCall team performance metrics.

CanIautomaticallycreatesupportticketsfromSlackchannelmessages?

Yes, Latenode lets you create support tickets from Slack messages using JustCall, improving response times by centralizing communication streams.

Are there any limitations to the Slack and JustCall integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex workflows with many steps can impact execution speed.
  • Custom JavaScript code requires advanced technical skills.
  • Real-time data synchronization depends on the APIs of Slack and JustCall.

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