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Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
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We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!
Zendesk is a customer service platform designed to improve communication and support workflows. It centralizes customer interactions from various channels, including email, chat, social media, and phone, into a unified interface. Zendesk helps businesses manage support tickets, automate responses, and track customer satisfaction to enhance the overall service experience.
Integrating Zendesk with Latenode allows you to automate complex support processes. Trigger workflows based on ticket creation, status changes, or customer feedback. Use Latenode's visual builder to create multi-step flows for automated follow-ups, sentiment analysis with native AI tools, or integrate with other apps based on specific Zendesk data—all with flexible logic and cost-effective execution.
Zendesk integrations benefit sales, support, and product teams. Connecting Zendesk to other apps creates efficient workflows. Agents can resolve issues faster with unified data. Sales tracks support interactions for better insights. Product uses feedback to improve offerings. These connections ensure a cohesive customer experience. Teams gain visibility across the entire customer journey. This approach reduces friction and boosts satisfaction.
Automating Zendesk with Latenode makes sense. Teams save time on manual data entry. Agents can focus on complex problems. Use Latenode's visual builder to create custom flows. Connect Zendesk to CRMs, marketing tools, and databases. Build workflows that adapt to your needs. Solve common problems with pre-built community templates. Manage workflows without hidden fees or step limits.
Latenode unlocks advanced automation capabilities for Zendesk. Our built-in AI tools enhance workflows. Analyze sentiment, summarize data, and generate replies. Use JavaScript and NPM modules for custom functions. Leverage headless browsers for advanced web scraping. Latenode offers async flows, unlimited branching, and self-hosting. This empowers complex automations with precise control and visibility.
Zendesk integrations allow real-time actions based on tickets. Create or update tickets, trigger alerts, and sync data. Use Zendesk with other apps to build smarter support flows. Connect Zendesk to your CRM, database, or marketing tools. Automate repetitive tasks and improve team workflows.
Here's How to Use Zendesk integration in Latenode:
These steps let you create automations that link support to sales or product teams. Trigger internal alerts on high-priority tickets. Update your CRM when support cases close. Send customer satisfaction surveys after ticket resolution. Report on ticket trends using data integrations.
These integrations add capabilities to Zendesk. They deliver practical benefits inside Latenode.
1. Google Sheets
Use Google Sheets to build custom reports from Zendesk ticket data. Update sheets with new ticket information in real time. Archive old Zendesk tickets automatically into Google Sheets for long-term storage. Calculate team performance metrics or customer satisfaction scores. These calculations help improve support operations.
2. Slack
Send Slack notifications for new Zendesk tickets. Route urgent tickets to specific channels. Allow agents to update ticket status directly from Slack. Post summaries of resolved tickets to team channels. Use Slack to gather feedback on customer interactions. Automate announcements based on ticket events.
3. Twilio
Create Zendesk tickets from incoming SMS messages. Send automated SMS updates to customers about their tickets. Use Twilio to trigger outbound calls when critical tickets are created. Route calls to specific agents based on Zendesk ticket data. Capture customer feedback via SMS surveys after ticket resolution. Keep communication centralized.
4. Jira
Automatically create Jira issues from Zendesk tickets. Link existing Jira issues to related Zendesk tickets. Sync status updates between Zendesk tickets and Jira issues. Escalate complex issues to engineering directly from Zendesk. Improve collaboration between support and development teams. Resolve issues faster by connecting platforms.
5. HubSpot
Create Zendesk tickets from new HubSpot form submissions. Enrich Zendesk tickets with HubSpot contact data. Sync customer information between Zendesk and HubSpot in both directions. Trigger marketing automations in HubSpot based on Zendesk ticket events. Personalize customer interactions using combined data. Maintain data consistency.
6. Google Calendar
Schedule follow-up meetings with customers directly from Zendesk. Create calendar events for ticket-related tasks. Send reminders to agents about upcoming appointments. Track time spent on specific tickets in Google Calendar. Share calendars to coordinate team schedules and improve response times. Improve team scheduling.
7. Stripe
Access customer payment information within Zendesk tickets. Issue refunds directly from Zendesk. Automate billing-related support tasks. Identify customers with payment issues and prioritize their tickets. Provide faster and more informed support for billing inquiries. Improve agent response times.
8. Salesforce
Create Zendesk tickets from new Salesforce cases. Link Zendesk tickets to related Salesforce accounts. Sync contact information between Zendesk and Salesforce for better customer context. Trigger sales activities in Salesforce based on Zendesk ticket resolution. Improve communication across sales and support teams. Maintain aligned processes.
9. Typeform
Create Zendesk tickets from new Typeform submissions. Analyze survey responses to identify common customer issues. Route tickets to specific agents based on survey answers. Automate feedback collection after ticket resolution. Use survey data to improve support processes. Collect and analyze feedback effectively.
10. Discord
Post Zendesk ticket updates to dedicated Discord channels. Allow agents to collaborate on tickets within Discord. Send alerts to Discord when high-priority tickets are created. Use Discord for internal support and knowledge sharing. Facilitate real-time communication for faster issue resolution. Improve internal communication.
A Zendesk ticket is a record of a customer's support request. It tracks the issue from submission to resolution, including all communication and relevant information.
You can assign a ticket by selecting an agent or group from the "Assignee" dropdown menu within the ticket interface. This ensures the right person addresses the issue promptly.
Zendesk offers extensive help resources online, including a knowledge base, community forums, and training courses. You can also contact Zendesk support directly for assistance.
Discover User Insights and Expert Opinions on Automation Tools 🚀
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"My new best kept secret! My favorite things about LateNode are the user interface and the code editor. Trust me, being able to write "some" of your own code makes a huge difference when you're trying to build automations quickly. It took me less than half the time and less frustration, to build an automation I tried to build in Make and n8n. Honestly, the code editor and the user interface are the best parts of using LateNode. If you want to build automations fast, write some of your own code. I tried building the same automation in Make and n8n and it took twice as long and was a lot more frustrating"
Latenode is a cheaper but powerful alternative to the usual AI automation tools. It’s easy to use, even for beginners, thanks to its simple and intuitive interface. I only know the basics of Java, C++, and C, so when I saw the JavaScript option, I felt a bit nervous. Thankfully, the AI Copilot made everything much easier by guiding me step by step. I’ve spent weeks learning about Latenode on YouTube because it really caught my interest. Compared to other AI tools, I think this one is the better choice. Although Latenode is still new and in development, it has great potential to become the best tool on the market in the future.
What I liked most about Latenode compared to the competition is that I did have the ability to write code and create custom nodes. Most other platforms are strictly no-code, which for me really limited what I could create with my scenarios. I also liked the AI function to assist with writing code. It has been years since I wrote anything besides a simple script, so it was good to have some assistance within the platform when needed.
AI Nodes are amazing. You can use it without having API keys, it uses Latenode credit to call the AI models which makes it super easy to use. - Latenode custom GPT is very helpful especially with node configuration
I love this app! Completely perfect trial, I hope you guy can grow more. I love how they support users, in my case, there is a bug that make my own logics didn't work, but they support ASAP, fix the bug very soon, I want this app to grow!
Best low code tool on market!! I am just starting my journey deeper but for time now this tool is excellent and it is far most better then make.com. I especially like the ease of use and the fact that for Google services, there's no need to manually go to the API or the Google console to look for the Client ID and similar things. For now evertyhing is perfectly fitted to my needs
Affordable Automation with Robust Features – I've been using Latenode for over a month now, and I already prefer it over more popular options like Zapier, Pabbly, or Make. The biggest advantage of Latenode is its significantly lower automation costs, all while maintaining the same robust features. The only downside is the limited integrations, but that's understandable given that it's a newer player in the market. Overall, Latenode offers excellent value and has quickly become my go-to for automation needs. Significantly lower automation costs compared to Zapier, Pabbly, and Make Maintains the same robust features as more popular platforms Excellent value for money. Limited integrations due to being a newer player in the market
Relaible alternative to Zapier and Make with Extended Functionality -JS Node, Headless Browser, AI Assistant. Ease of use and Support Quality
Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Latenode's price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.
I am being able to reduce the time of building my backend and still have low costs. The other platforms are way more expensive. And its always easier to measure the expenses of a scenario with Latenode. The customer suppost always respond super fast.
You must try it! 🔥 I've been blown away by Latenode's ease of use and affordability. As someone who's currently testing it out, I can honestly say it's exceeded my expectations at every turn. The platform itself is incredibly intuitive. They've struck a perfect balance between no-code and low-code functionality, making it accessible for beginners but powerful enough for complex automations. The best part? During my testing phase, I haven't encountered a single error. Everything has run smoothly and exactly as intended. Latenode is a game-changer for anyone looking to streamline their workflows without breaking the bank. It's a must-try for anyone looking to boost their productivity.
Latenode, awesome support from the team and automation 🚀 Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Their price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.
Finally found what I was looking for...Even before seeing what was under the hood and meeting face to face with Daniel (CMO), I was already impressed with the business model compared to the others. As someone who's been marketing software products for over 2 decades, and a user of all things automation (to some extent or another) such as Zapier, Pabbly, n8n, and Active Pieces; I felt compelled to go right for a partnership deal with these guys. It was kind of a no-brainer. Looking forward to building some incredible automations for businesses around the world with this team.
Latenode is a powerful automation tool. Zapier is a powerful automation tool that can help businesses of all sizes save time and money. It's easy to use, even for those with no coding experience, and it can connect hundreds of different apps and services. However, it can be expensive for some users, and it can be difficult to troubleshoot when things go wrong.The best part of the application is that it is a cheaper system compared to other platforms 🔥
Latenode is an extremely impressive product! Latenode's support for custom code has allowed us to tailor automation solutions precisely to our (and our clients) needs. The platform is super flexible and we are very excited to see what other non-typical use cases we can implement using their product. Support is very helpful and it's nice to know that we have a whole community to lean on.
Latenode A Great Choice For Low Code. I have been working with Latenode for about 5 months moving some flows from other services. The move has been great and the team is very responsive when help was needed to learn the new system. Their pricing is better than I have seen anywhere else 🔥
Latenode is Hero 🚀 Latenode blows away the competition with its unbeatable services: 99% uptime automations, affordable pricing saves me money, and the user-friendly interface keeps things running smooth plus for complex tasks, I can add custom code and headless browser automation. Forget Zapier, Latenode is my new workflow automation!
Latenode = budget-friendly automation hero. Does everything I need, simple interface, great value. Ditch the expensive options! 😀
Beginning of Great Things. They're new, but doing an excellent job providing a very serious alternative to their competition. As a beginner, Latenodes documentation, templates and affiliate connections are all helpful to get your flow ideas started. Very friendly to communicate with and looking forward to their success 🚀
I honestly love how Latenode has approached automation. The "low-code" approach is perfect for my needs. I'm not a developer, but with the help of their AI helper I can get cool stuff done very quickly! For most of the time, the beautiful drag-n-drop canvas gets the job done very efficiently. I also love their method of creating your own "connectors" using nodules. Makes it very easy to re-use custom connection nodes in other scenarios. The pricing also makes a lot of sense if you're doing "less" but "longer running" processes.
Latenode is a hidden gem! If you use Zapier for automation, check this out. Super similar features but way, WAY more affordable. The free plan is generous, and it's easy to set up workflows even if you're not tech-savvy. Perfect for small businesses or anyone wanting to simplify their life with automation on a budget. Highly recommend!
Latenode has replaced Zapier and Make⚡️ Our business requires us to send lots of webhooks every day and we need a reliable service that's easy on the pockets and that's Latenode.
Really good solution to automate anything with any API ! Nice integration of AI.
Really good solution to automate anything with any API ! Nice integration of AI. Would love if launching service on AWS EU !! 🔥
Works fine cheaper then Zapier! 💸
Latenode overall are great! 🚀 Its great to see latenode because it offers cheaper price and also the platform are easy to navigate and not to steep for learning but maybe the documentation should be updated. everything else are perfect!
Best automation tool for the price. The price model is excellent for complex automation. The integrations are dev friendly and the Code optiones are a life saver. I think this software is a incredible product with an awesome future 🚀
A Zendesk ticket is a record of a customer's support request. It tracks the issue from submission to resolution, including all communication and relevant information.
You can assign a ticket by selecting an agent or group from the "Assignee" dropdown menu within the ticket interface. This ensures the right person addresses the issue promptly.
Zendesk offers extensive help resources online, including a knowledge base, community forums, and training courses. You can also contact Zendesk support directly for assistance.