Asana Urgent-Task SMS Alert

This automation template helps you prioritize urgent tasks in Asana by sending SMS alerts to your on-call team. It uses Asana and Twilio to ensure important tasks get immediate attention.

1. When a new task is created in Asana and tagged as "urgent," the automation is triggered.
2. The automation then uses Twilio to send an SMS message to the responsible team member, providing details about the urgent task.
3. To keep everyone informed, the automation automatically adds a "notified" comment to the original Asana task.

To successfully implement this automation, you'll need a few essential tools and accounts. This setup ensures you can receive SMS alerts for urgent tasks in Asana.

• An Asana account with task creation and editing permissions.
• A Twilio account with SMS capabilities. You will need to configure your Twilio account to send SMS messages.
• The ability to tag tasks in Asana with "urgent."

Need to ensure critical tasks don't get lost in the shuffle? This automation template is perfect for establishing immediate communication. By integrating Asana with Twilio, you can create an automated system for instant SMS alerts whenever an "urgent" task is flagged. This proactive approach ensures that your on-call team members receive timely notifications, promoting quicker responses and keeping your projects on schedule. It's a streamlined solution for teams prioritizing efficiency and accountability in their task management.

How does the automation determine which tasks are "urgent"?

The automation identifies urgent tasks by looking for a specific tag applied within Asana. The template is designed to trigger when a new task is created and tagged as "urgent". Ensure that any task requiring immediate attention is tagged accordingly to trigger the SMS alert. You can customize the tag name if needed during the setup process to match your team's existing workflow.

Who receives the SMS alert, and how is that determined?

The SMS alert is sent to the designated "on-call team member." During the automation setup, you'll configure the phone number of the person responsible for receiving these alerts. Make sure to update this number as needed to reflect your team's on-call rotation. The automation does not automatically determine who is on-call; you manage that assignment separately.

What information from the Asana task is included in the SMS notification?

The SMS notification includes critical details from the Asana task to help the on-call team member understand the urgency. Expect the notification to include the task name and any other relevant details you included in the task description. This information allows the recipient to quickly assess the situation and begin addressing the issue promptly.