Create a Chatbot That Remembers Everything

This automation template creates a smart customer support chatbot for Telegram that remembers your customers' past conversations. It uses OpenAI and Google Sheets to ensure your bot can provide personalized and informed responses.

1. When a customer sends their first message to your Telegram bot, a new thread is started in Google Sheets to track the conversation.
2. The automation sends the customer's message to OpenAI, which analyzes it using GPT Assistants.
3. OpenAI analyzes the message and provides context-aware responses.
4. As the conversation continues, the bot references the Google Sheet to recall previous interactions.
5. The bot uses the stored conversation history to provide consistent and informed responses to the customer.

To get started with this template, you'll need a few things set up to connect your chatbot to the necessary services. Here's what you'll need:

• A Telegram bot set up and ready to use.
• An OpenAI API key.
• A Google Sheets account.

Imagine your chatbot not just answering questions but truly understanding your customers. This Latenode template empowers you to create a Telegram chatbot that remembers everything, using OpenAI's GPT Assistants and Google Sheets for a complete customer interaction history.

This means no more repetitive explanations or customers having to start over. Instead, your bot provides faster, more personalized solutions. This enhances customer satisfaction by offering tailored advice that addresses their specific needs, making every interaction smoother and more effective.

How does this Telegram chatbot remember past conversations?

This automation template utilizes Google Sheets to store the complete conversation history. Each new conversation with a user creates a dedicated thread within the spreadsheet. The chatbot, powered by OpenAI GPT Assistants, then refers to this Google Sheet thread to recall past interactions, ensuring context-aware and consistent responses throughout the conversation.

What do I need to use this automation template?

To use this template, you'll need a Telegram bot set up, an OpenAI API key for accessing the GPT Assistants, and a Google Sheets account to store the conversation history.

Will my chatbot be able to answer questions based on information outside of the current conversation?

This template focuses on remembering and utilizing the context of the ongoing conversation to provide personalized responses. While it doesn't inherently have access to external data sources, you can extend its functionality by integrating additional tools or data within the Google Sheet or by customizing the OpenAI Assistant instructions.