Customer Support

Support ticket automation templates

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OpenAI ChatGPT

AI-Powered Support Ticket Analysis

Drowning in customer support tickets and struggling to understand what your customers truly need? This Latenode template, powered by AI agents, automates customer support data synthesis, turning your closed tickets into actionable insights. Instantly identify trends, uncover recurring issues, and pinpoint customer needs by automatically analyzing support ticket text using OpenAI ChatGPT. Instead of manually reviewing tickets, gain a deeper understanding of customer feedback and improve the customer experience; the AI agents deliver a weekly report summarizing key findings. Unlike manual data analysis, this automation workflow saves your team time and boosts customer satisfaction, transforming raw data into valuable business intelligence.
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Glide
Microsoft Excel

Support Ticket Orchestration for Customer Support: Centralized Data Hub

Security analysts often find themselves overwhelmed when managing complex security incidents. Ticket data analysis offers a streamlined workflow, transforming raw ticket data into an accessible format. It uses Glide for data entry and Microsoft Excel for analysis, enabling quicker insights into support ticket management and faster incident response. This automation helps you get a structured support ticket database, reducing the time spent on manual data processing. Unlike manual methods, this solution provides a centralized data hub, helping you to make informed decisions with greater efficiency.
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Freshdesk
Figma

Support Ticket Data Orchestrator for Customer Support: Faster Incident Response

Security analysts and incident responders often struggle with the time-consuming process of analyzing support ticket data to identify and respond to security threats. support ticket analysis, this automation workflow streamlines the processing and visualization of customer support incidents. This template leverages data from Freshdesk and sends processed ticket information to Figma, creating visual representations. With this solution, you can automatically improve the efficiency of your security incident response. You'll also be able to speed up your incident response automation efforts by quickly identifying and resolving security events by analyzing security event analysis data. This improves upon traditional methods by providing faster insights, ensuring proactive security measures.
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Gmail
Zendesk

Automated Customer Support for Customer Support: Faster Ticket Creation

Are you a customer support team struggling to manage a high volume of emails and avoid missing important customer inquiries? zendesk ticket creation. This powerful solution uses Gmail and Zendesk to automatically create support tickets from incoming emails, providing efficient customer support automation. With this workflow, you can speed up your team's response times and ensure that every email receives attention, leading to better customer satisfaction. Unlike manual systems, this template offers automated customer support and help desk automation, saving valuable time and resources.
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Facebook Pages
Zendesk

Automated Zendesk Ticket Creation for Customer Support

Support agents often struggle to keep up with the high volume of customer inquiries on social media. zendesk ticket creation offers a streamlined solution. This automation template, powered by Facebook Pages and Zendesk, automates the creation of Zendesk tickets directly from new Facebook Page messages, ensuring every customer interaction is captured. Using this workflow, you can expect improved customer satisfaction and increased support team productivity, leading to faster response times and better management of your social media customer service. Unlike manual processes, this workflow ensures every customer message is logged and managed through your Zendesk customer support system.
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Gmail
Zendesk

Automated Ticket Creation for Customer Support

Are you tired of support staff spending too much time on repetitive tasks, leading to slow response times? zendesk ticket creation allows you to automatically generate Zendesk support tickets from new Gmail emails. With this, you can automate zendesk tickets and streamline your customer service workflow. You will instantly speed up your response times and ensure no customer inquiries are overlooked, resulting in improved customer satisfaction. Unlike manual processes, this solution, powered by Gmail and Zendesk, ensures that you will have automated customer support, saving time and reducing the risk of human error.
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Zendesk
Jira

Streamline Workflows with Customer Support by Connecting Zendesk and Jira

Customer support agents often struggle with manually transferring information between platforms, leading to inefficiencies. zendesk to jira integration streamlines workflows by automatically creating Jira issues from new Zendesk tickets. This ensures that no customer issues are overlooked, creating a direct link between inquiries and the necessary internal actions, which is crucial for effective customer issue tracking. You'll see quicker response times and enhanced collaboration, allowing teams to resolve tickets faster. Instead of manual data entry, users will benefit from enhanced data synthesis and improved visibility across departments compared to the old way.
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Google Forms
Zendesk

Zendesk Ticket Automation for Customer Support: Streamline Workflows

Customer support teams often find themselves spending too much time on manual data entry, slowing down their response times. Zendesk ticket creation streamlines customer service workflows, automatically creating support tickets from Google Forms submissions. This automation helps you automate zendesk tickets, reducing the time spent on repetitive tasks while improving the accuracy of your data. With google forms zendesk integration, you can speed up your response times, increasing customer satisfaction. Unlike manual processes, this workflow automation ensures every customer inquiry is promptly addressed, improving support efficiency.
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Zendesk
Slack

Zendesk to Slack: The Ultimate Customer Support Automation

Customer support teams often struggle with slow response times and overlooked support tickets, hindering customer satisfaction. zendesk support slack offers a streamlined solution for anyone managing customer inquiries. This automation instantly coordinates your workflow by integrating Zendesk and Slack, delivering real-time alerts for new tickets. You'll improve customer satisfaction and see a significant reduction in the time it takes to address customer issues. This also helps you achieve a better customer service workflow, compared to manually tracking and responding to tickets. With this process, you will also see an improvement in support ticket automation.
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Help Scout
Teamwork

Help Scout Integration for Customer Support: Streamline Teamwork Task Management

Customer support teams often struggle to manage customer inquiries and ensure no issue is overlooked. Help Scout to Teamwork streamlines your support processes by connecting Help Scout and Teamwork. This integration automatically creates a Teamwork task from every new Help Scout conversation. This ensures customer support automation and speeds up customer issue tracking, so you get faster response times, and improved team collaboration. Unlike manual processes, this integration simplifies support ticket to task creation for efficient task management.
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Zendesk
Microsoft To Do

Zendesk Ticket Automation for Customer Support: Ensure No Tickets Are Missed

Customer service teams often struggle to keep up with support tickets, leading to missed requests and frustrated customers. Automate Zendesk tickets and experience a seamless workflow by converting Zendesk support tickets into actionable tasks within Microsoft To Do. This integration automatically creates a to do task creation from new Zendesk tickets, ensuring no customer requests are overlooked. You'll see improved team responsiveness and boost customer satisfaction, eliminating manual data entry in the process. This approach streamlines your customer support workflow, unlike old methods that rely on disconnected systems.
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Freshdesk
Asana

Freshdesk Ticket Automation for Customer Support

Customer service teams often struggle to manage support requests, leading to delayed responses and decreased customer satisfaction. With the freshdesk to asana integration, you can streamline your customer support. freshdesk asana integration automates the creation of asana tasks from freshdesk, ensuring no inquiry is overlooked. Using this automation will allow you to improve customer support workflows and enable support ticket automation instantly, saving time for support agents. This ensures essential details from your freshdesk tickets are transferred accurately into Asana tasks, unlike manual data entry.
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Zendesk
Slack

Automated Customer Support Workflow

Customer support teams often struggle to stay informed about new Zendesk tickets, leading to slow response times and unhappy customers. Zendesk slack integration streamlines customer support with the support ticket slack notifier, instantly alerting your team in Slack about new tickets. This automation improves team communication and helps you deliver better customer service. You’ll improve customer satisfaction and speed up ticket response times, ensuring no request is missed. Compared to manual monitoring, this workflow ensures that every customer inquiry gets the attention it deserves, leading to a superior customer experience.
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Zendesk
OpenAI ChatGPT
Zendesk

Automated Ticket Summarization for Customer Support Teams

Customer support agents waste valuable time manually summarizing Zendesk tickets, slowing their response times. ai ticket summary zendesk offers a solution: it automatically generates concise summaries of Zendesk support tickets using OpenAI ChatGPT. This allows you to automate zendesk tickets and quickly gain ticket insights, saving you time and increasing your efficiency. You’ll be able to deliver more responsive customer service, faster. Instead of manual ticket analysis, this template empowers teams to understand tickets instantly.
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Customer feedback templates

Gmail
OpenAI ChatGPT

AI Email Automation That Drafts Replies in Your Voice: AI Email Drafting

Drowning in a sea of emails, struggling to find time for thoughtful replies? Automate Gmail responses instantly with our AI-powered template, generating smart Gmail replies personalized in your voice. This innovative automation streamlines your workflow, using AI to analyze incoming messages and draft responses in minutes. Instead of spending hours crafting emails, get faster response times, improved customer satisfaction, and reclaim valuable time. Experience the future of email automation and create a better email workflow today.
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Trigger on Schedule

+2

OpenAI ChatGPT

WhatsApp Automation That Summarizes Customer Support Conversations

Drowning in endless WhatsApp message threads and struggling to manage customer support? Automate your chat overview with the "Daily WhatsApp Summary" template. This automation uses AI to synthesize your customer conversations into concise daily summaries, delivered directly to your WhatsApp in minutes. Instantly gain key insights, track important customer interactions, and optimize your customer support workflow. Instead of manually reviewing every message, get instant clarity and improve team response with this AI-powered automation template.
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AI: Mistral
AWeber

Customer Feedback Email Generation for Customer Support: Faster Responses

Product managers and customer support teams often struggle with slow response times, making it difficult to address customer concerns effectively. Customer feedback emails streamlines this process. Using AI: Mistral and AWeber, the template automates your workflow by analyzing customer feedback and drafting personalized emails. You'll instantly deliver faster responses, fostering better customer relationships. Unlike the old way, this workflow leverages aweber email templates to generate actionable insights and improve your product offerings, resulting in better customer support automation and more efficient task coordination.
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+2

Google Sheets

Customer Feedback Orchestrator for Enhanced Customer Support

DevOps Engineers and System Administrators often struggle to gather and organize customer input efficiently, hindering their ability to improve products and support strategies. customer feedback analysis offers a streamlined automation to centralize and manage customer feedback data, automating your workflow. This automation collects feedback from various sources, making it easier for you to access and analyze the data. This provides you with improved insights and an easier method to take action on that feedback, leading to improvements in the customer experience, all while helping you automate customer feedback reporting. Unlike the old way, this new automation lets you collect, store, and analyze feedback seamlessly; it also helps you automate customer feedback, giving you the results you need.
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Freshdesk
Google Sheets

Freshdesk Integration for Customer Support: Automate Feedback

Customer support teams often struggle to understand and track customer satisfaction effectively. customer feedback automation offers a streamlined workflow, integrating Freshdesk with Google Sheets to gather valuable insights. With this automation, you can automatically capture customer feedback, providing a clear view of your performance in relation to customer expectations; this approach helps you monitor your metrics with ease. This integration allows you to leverage freshdesk survey integration to make data-driven decisions, and improve customer experiences, unlike manual processes, which can be time-consuming and less efficient.
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Google Forms
Gmail

Google Forms to Gmail: Customer Support Automation for Instant Feedback

Support teams often struggle to promptly acknowledge customer feedback, leading to frustrated users and missed opportunities. This is a feedback acknowledgement automation, designed to instantly address this challenge. With this solution, google forms to gmail becomes a streamlined process; it automatically sends personalized email confirmations to every respondent. You will get automated email confirmation and significantly enhance customer satisfaction by acknowledging input quickly. Unlike manual methods, this workflow delivers immediate responses and helps retain respondents through personalized interactions, giving you the edge.
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Typeform
Airtable

Customer Support Teams: Streamline Feedback with Airtable Integration

Customer support and marketing teams often struggle to efficiently gather and organize customer feedback from surveys. customer feedback automation allows you to streamline the process. With Typeform and Airtable, this automation workflow will automatically transfer survey data to Airtable, giving you instant access to valuable customer insights. This will help you eliminate manual data entry and significantly reduce the time needed to analyze marketing feedback collection. Instead of manual data transfer, this integration provides a seamless experience, helping you make informed decisions faster using your feedback data to Airtable.
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Google Forms

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Google Sheets

Customer Feedback Loop Automation for Customer Support: Enhance Service Quality

Customer service teams struggle to efficiently gather and act upon customer feedback, leading to missed opportunities for improvement. analyze customer feedback using the customer feedback loop. This template automates the process of collecting and analyzing customer input using Google Forms, OpenAI ChatGPT, Gmail, and Google Sheets. What will this give ME? You can instantly automate customer insights, and speed up the process of acting on feedback, leading to greater customer satisfaction. Instead of manual processes, this template streamlines your workflow for automated sentiment analysis customer feedback and efficient customer feedback form automation.
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Typeform

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Slack

Customer Support: Automate Insights with Real-Time Data

Customer support teams often struggle to analyze customer feedback, leaving valuable insights untapped. feedback sentiment analysis provides a streamlined workflow for understanding customer needs. This solution uses Typeform, OpenAI ChatGPT, Google Sheets, and Slack to automatically transform raw survey responses into actionable insights. You will instantly receive customer feedback summaries and benefit from customer survey automation. This helps you improve the customer experience by delivering data-driven feedback insights in real-time via Slack notifications, unlike manual analysis, which is time-consuming and prone to error.
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Telegram

+2

Gmail

Telegram Customer Support: Automated with Sentiment Analysis

Customer support teams often struggle to manage and respond to the high volume of messages on Telegram. With this template, you can automate your telegram customer support. This workflow uses telegram sentiment analysis to automatically analyze incoming messages. It allows you to instantly automate telegram responses and deliver timely and appropriate replies to your customers. Benefit from improved response times and boost customer satisfaction through customer service automation. Unlike manual processes, this automation template uses Gmail and Telegram, ensuring your business can efficiently manage customer inquiries and provide excellent service through customer feedback automation.
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Knowledge base update templates

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Whisper

AI File Summarizer: Instantly Process & Understand Any Document

Drowning in lengthy documents and slow response times? Automate your customer support workflow with instant file summarization. This template uses AI to rapidly process uploaded content and extract key insights, providing quick content overviews instantly. Instead of manually sifting through files, get concise summaries in minutes, boosting your team's efficiency. Unlike manual methods, our AI-powered automation quickly analyzes transcripts, customer feedback, and research papers. Get immediate insights and significantly improve your team's response times with our data synthesis solution!
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Mailgun
Smartsheet

Smartsheet Knowledge Base for Customer Support: Automated Updates

Community Managers often struggle to keep their knowledge bases up-to-date, wasting valuable time on manual updates. knowledge base automation streamlines the process. This solution helps you to instantly automate your knowledge base update workflow, using Mailgun and Smartsheet. With this, you'll receive faster knowledge base updates, giving you more time to focus on strategic initiatives, along with improved data synthesis. The result is a more informed community that is consistently notified about changes. Using smartsheet knowledge base offers a focused solution, unlike disjointed systems that require intense manual effort and deliver slow, inconsistent results.
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Glide
Formstack

Knowledge Base Management for Customer Support: Streamline Updates

Customer Success Managers often struggle to maintain a current and accurate knowledge base. The Knowledge Base Update Orchestrator automates the process of managing your knowledge base. This automation streamlines your workflow for gathering and integrating new information, ensuring your team has the latest data. With this, you can quickly improve your customer support knowledge base and resolve customer inquiries effectively. It also gives a superior response time compared to manual updates, leading to higher customer satisfaction.
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Zendesk
Notion

Knowledge Base Automation for Customer Support: Streamline Your Workflow

Are your customer support teams spending too much time searching for solutions to resolved issues? zendesk notion integration allows you to automate the creation of knowledge base pages. This workflow automatically synthesizes data from resolved Zendesk tickets, creating new pages in Notion. With this, you can improve the efficiency of your team and streamline your customer support knowledge base, leading to faster response times. Unlike manual methods, our knowledge base automation provides a single source of truth, improving quality of service.
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+3

Slack

Streamline Customer Support: The Knowledge Base Auto-Updater

Customer support teams struggle to maintain up-to-date knowledge bases, wasting valuable time on manual updates. Confluence knowledge base offers a solution. This knowledge base auto-updater automates the process of publishing new articles, moving them from Google Docs to Confluence article publishing, keeping your information current. You'll instantly see improvements, as this automation will eliminate manual updates, freeing your team to focus on creating valuable support documentation. By using Slack knowledge base notifications, your team stays informed, unlike outdated manual systems.
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SLA tracking templates

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Google Sheets

SLA Performance Reporting for Customer Support Teams

Customer Success Managers often struggle with manual SLA reporting, leading to delays in identifying areas for improvement. sla performance report automates the process, streamlining the creation of data-driven SLA reports using Glide, Microsoft Excel, and Google Sheets. You can use it to instantly generate a customer success sla report, giving you valuable insights. This will help you speed up the process of excel sla reporting and visualize the data for actionable results. Instead of relying on time-consuming, manual methods, achieve faster response times and improved service level adherence.
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Gmail

SLA Tracking for Customer Support: Automate Reporting

Community Managers often spend too much time manually generating SLA reports, which delays critical insights. sla performance report is the solution to automate customer support performance analysis. This template uses Google Sheets and Gmail to deliver a workflow for automated reporting, analyzing SLA metrics in minutes. The resulting reports provide actionable insights into customer service effectiveness, helping you identify areas for improvement and improving team discussions through customer support performance insights. Compared to manual reporting, this template helps you get the data you need automatically and efficiently, saving you valuable time.
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Support escalation templates

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PDF.co
Cal.com

Streamline Customer Support for UX Researchers with Automation

UX Researchers and Product Trainers often face challenges resolving escalated customer support requests efficiently. customer issue resolution helps you solve customer issues quickly. This automation template for customer support automation streamlines the handling of escalated requests. It automatically extracts and synthesizes relevant data from customer inquiries, then uses Cal.com to schedule follow-up meetings. You will get quicker issue resolution and increased customer satisfaction. This customer support workflow delivers an improved customer experience, unlike outdated methods that slow down resolution times.
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Businessmap
Mailerlite

Streamline Customer Support with a Powerful Customer Support Solution

Event managers often struggle with the time-consuming process of handling customer support issues, impacting response times and customer satisfaction. support ticket automation automates the process of escalating customer support issues. This workflow uses Businessmap to ingest customer support data and Mailerlite to deliver escalated support notifications. This gives you faster response times and streamlined task coordination, resulting in improved customer experience. Unlike manual processes, this workflow provides an efficient escalation email workflow, ensuring that the right teams are notified in minutes.
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Zendesk
Smsapi

Automated Customer Support Solutions for Zendesk

Customer support teams struggle to promptly address urgent issues, often leading to delays in resolution and decreased customer satisfaction. high priority zendesk alerts offers a streamlined solution. This workflow automates zendesk sms notifications, ensuring that support managers receive instant SMS alerts for high-priority tickets. You'll automatically receive sms alerts for zendesk tickets, allowing for immediate action and reducing response times. This automation contributes to improved customer retention and better customer support workflows. Unlike manual notification systems, this template ensures you are alerted immediately for critical customer issues, which helps you prioritize and resolve them quickly.
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Zendesk
Twilio

Zendesk SMS Alerts for Customer Support

Support managers often struggle to provide rapid responses to urgent customer issues, leading to customer dissatisfaction. twilio zendesk integration offers a streamlined solution by automatically delivering new ticket sms alert to support managers via Twilio. This automation enables you to instantly address high priority ticket notification, improving customer support response times. Instead of the old way, get rapid resolutions; you will expedite the resolution of urgent inquiries with this customer service automation, improving customer satisfaction. Unlike manual processes, this workflow gives you the ability to deliver swift escalations.
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Zendesk
Slack

Zendesk & Slack: Streamline Customer Support

Support teams often struggle to manage incoming requests efficiently, leading to delayed responses and frustrated customers. zendesk ticket notifications streamlines your customer support automation by instantly connecting Zendesk and Slack. This integration helps you automate your customer service workflow and significantly improves response times. You will be able to quickly assess situations and take appropriate action by using this. Unlike manual systems, this direct integration ensures that you can always stay informed about new support requests.
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Customer support automation templates

Telegram
OpenAI GPT Assistants
Google Sheets

Context-Aware Chatbot with Memory: Enhance Support with Personalized Interactions

Tired of chatbots that forget your customers' previous conversations, leading to frustrating user experiences? Build a smarter, more engaging chatbot with our "chatbot with memory" template. This AI automation solution uses Telegram, OpenAI GPT Assistants, and Google Sheets to create a contextual chatbot, remembering every interaction. Instead of basic customer support, instantly deliver personalized responses and boost customer satisfaction by automating your workflow. Unlike limited bots, this tool provides instant, relevant assistance and increased customer engagement, reducing support costs, all in minutes.
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Whisper

WhatsApp Inquiry Automation That Uses AI to Deliver Instant Support

Tired of missed customer inquiries and slow response times on WhatsApp? Instantly deliver exceptional customer service with the WhatsApp Inquiry Handling automation template. This workflow leverages AI agents and real-time processing to automatically respond to every message. Improve customer satisfaction by offering 24/7 support, reduce response times, and free your team from repetitive tasks. Instead of manual replies, get immediate and consistent answers that boost customer experience through this powerful automation.
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