How to connect 123FormBuilder and Delighted
Create a New Scenario to Connect 123FormBuilder and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a 123FormBuilder, triggered by another scenario, or executed manually (for testing purposes). In most cases, 123FormBuilder or Delighted will be your first step. To do this, click "Choose an app," find 123FormBuilder or Delighted, and select the appropriate trigger to start the scenario.

Add the 123FormBuilder Node
Select the 123FormBuilder node from the app selection panel on the right.

123FormBuilder
Configure the 123FormBuilder
Click on the 123FormBuilder node to configure it. You can modify the 123FormBuilder URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the 123FormBuilder node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the 123FormBuilder and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the 123FormBuilder and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring 123FormBuilder, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the 123FormBuilder and Delighted integration works as expected. Depending on your setup, data should flow between 123FormBuilder and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect 123FormBuilder and Delighted
Delighted + 123FormBuilder + Slack: When a new response is received in Delighted, check if it's a poor score based on predefined criteria. If it is, retrieve submission details from 123FormBuilder and send a notification to a dedicated Slack channel to alert the team.
123FormBuilder + Delighted + Google Sheets: When a new submission is received in 123FormBuilder and a new response is received in Delighted, add the form data and survey responses to a Google Sheets spreadsheet for centralized data analysis.
123FormBuilder and Delighted integration alternatives
About 123FormBuilder
Streamline data collection by connecting 123FormBuilder to Latenode. Automatically trigger workflows when forms are submitted. Route form data to CRMs, databases, or email marketing tools. Use Latenode to validate entries, calculate scores, and manage follow-ups — automating processes with a no-code, scalable workflow.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
FAQ 123FormBuilder and Delighted
How can I connect my 123FormBuilder account to Delighted using Latenode?
To connect your 123FormBuilder account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select 123FormBuilder and click on "Connect".
- Authenticate your 123FormBuilder and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys after form submissions?
Yes, you can! Latenode allows you to automatically trigger Delighted surveys upon 123FormBuilder submissions, ensuring timely feedback collection. Automate effortlessly without coding!
What types of tasks can I perform by integrating 123FormBuilder with Delighted?
Integrating 123FormBuilder with Delighted allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after form submissions.
- Update contact information in Delighted based on form data.
- Track survey responses alongside form data for comprehensive insights.
- Create personalized survey experiences based on form inputs.
- Trigger internal notifications upon negative survey feedback.
How can I customize the survey flow based on form data?
Latenode lets you use form data to personalize survey questions, skip irrelevant sections, and dynamically adjust the entire Delighted survey flow.
Are there any limitations to the 123FormBuilder and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic might require custom JavaScript nodes.
- Real-time data synchronization depends on the APIs of both apps.
- Large data volumes may impact workflow execution speed.