How to connect Acapela Cloud and Agile CRM
Create a New Scenario to Connect Acapela Cloud and Agile CRM
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acapela Cloud, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acapela Cloud or Agile CRM will be your first step. To do this, click "Choose an app," find Acapela Cloud or Agile CRM, and select the appropriate trigger to start the scenario.

Add the Acapela Cloud Node
Select the Acapela Cloud node from the app selection panel on the right.

Acapela Cloud
Configure the Acapela Cloud
Click on the Acapela Cloud node to configure it. You can modify the Acapela Cloud URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Agile CRM Node
Next, click the plus (+) icon on the Acapela Cloud node, select Agile CRM from the list of available apps, and choose the action you need from the list of nodes within Agile CRM.

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Authenticate Agile CRM
Now, click the Agile CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Agile CRM settings. Authentication allows you to use Agile CRM through Latenode.
Configure the Acapela Cloud and Agile CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Acapela Cloud and Agile CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Acapela Cloud, Agile CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Acapela Cloud and Agile CRM integration works as expected. Depending on your setup, data should flow between Acapela Cloud and Agile CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Acapela Cloud and Agile CRM
Acapela Cloud + Agile CRM + Google Sheets: When a new contact is created in Agile CRM, and an audio file is generated via Acapela Cloud for that contact, the details of the call and contact information are logged in a Google Sheet for analysis.
Agile CRM + Acapela Cloud + Slack: When a new contact is created in Agile CRM, and an audio file is generated via Acapela Cloud, a message is sent to a designated Slack channel to alert the sales team about the new lead and the audio file.
Acapela Cloud and Agile CRM integration alternatives
About Acapela Cloud
Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.
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About Agile CRM
Sync Agile CRM data in Latenode to automate sales workflows. Update deals, contacts, or tasks based on triggers from other apps. Enrich CRM data using AI, route leads intelligently, and build custom reports — all within visual Latenode flows. Cut CRM admin overhead and ensure data consistency.
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See how Latenode works
FAQ Acapela Cloud and Agile CRM
How can I connect my Acapela Cloud account to Agile CRM using Latenode?
To connect your Acapela Cloud account to Agile CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Acapela Cloud and click on "Connect".
- Authenticate your Acapela Cloud and Agile CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate personalized call greetings for new Agile CRM contacts?
Yes, you can! Latenode's visual editor lets you trigger Acapela Cloud voice messages when new contacts are added to Agile CRM, streamlining communications for a personal touch.
What types of tasks can I perform by integrating Acapela Cloud with Agile CRM?
Integrating Acapela Cloud with Agile CRM allows you to perform various tasks, including:
- Automatically creating personalized voicemails for new Agile CRM leads.
- Updating contact information in Agile CRM based on Acapela Cloud call data.
- Sending SMS notifications via Acapela Cloud for important Agile CRM deal updates.
- Triggering follow-up calls using Acapela Cloud after specific Agile CRM events.
- Logging Acapela Cloud call summaries as notes within Agile CRM contact records.
What Acapela Cloud events trigger automations in Latenode workflows?
Acapela Cloud events like new incoming calls or completed SMS messages trigger workflows in Latenode, enabling real-time automation.
Are there any limitations to the Acapela Cloud and Agile CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on the API rate limits of both services.
- Advanced data mapping may require JavaScript knowledge for complex transformations.
- Error handling requires careful configuration for robust and reliable workflows.