Acapela Cloud and Customer.io Integration

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Automatically trigger personalized Customer.io campaigns using Acapela Cloud's voice capabilities. Latenode’s visual editor and affordable execution costs make building complex, multi-channel outreach workflows easier than ever, while keeping costs low.

Acapela Cloud + Customer.io integration

Connect Acapela Cloud and Customer.io in minutes with Latenode.

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Acapela Cloud

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Acapela Cloud and Customer.io

Create a New Scenario to Connect Acapela Cloud and Customer.io

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acapela Cloud, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acapela Cloud or Customer.io will be your first step. To do this, click "Choose an app," find Acapela Cloud or Customer.io, and select the appropriate trigger to start the scenario.

Add the Acapela Cloud Node

Select the Acapela Cloud node from the app selection panel on the right.

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Acapela Cloud

Configure the Acapela Cloud

Click on the Acapela Cloud node to configure it. You can modify the Acapela Cloud URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Acapela Cloud

Sign In

Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Acapela Cloud node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Run node once

Configure the Acapela Cloud and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Customer.io Oauth 2.0

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Run node once

Set Up the Acapela Cloud and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Acapela Cloud, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Acapela Cloud and Customer.io integration works as expected. Depending on your setup, data should flow between Acapela Cloud and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Acapela Cloud and Customer.io

Acapela Cloud + Customer.io + Google Sheets: When a new voice message is generated in Acapela Cloud, customer data is created or updated in Customer.io. Then, relevant information about the message and customer is added as a new row in Google Sheets.

Customer.io + Acapela Cloud + Slack: When a customer is added to a segment in Customer.io, a personalized voice message is generated via Acapela Cloud. A notification with the voice message information is then sent to a Slack channel to inform the sales team.

Acapela Cloud and Customer.io integration alternatives

About Acapela Cloud

Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Acapela Cloud and Customer.io

How can I connect my Acapela Cloud account to Customer.io using Latenode?

To connect your Acapela Cloud account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Acapela Cloud and click on "Connect".
  • Authenticate your Acapela Cloud and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send personalized voice messages to new Customer.io subscribers?

Yes, you can! Latenode allows you to automate voice message creation in Acapela Cloud based on Customer.io events. This improves engagement with personalized audio.

What types of tasks can I perform by integrating Acapela Cloud with Customer.io?

Integrating Acapela Cloud with Customer.io allows you to perform various tasks, including:

  • Triggering voice message campaigns based on customer segments.
  • Sending welcome audio messages to new subscribers.
  • Updating customer profiles in Customer.io with voice interaction data.
  • Automating appointment reminders via voice messages.
  • Delivering personalized product announcements using synthesized speech.

Can I use JavaScript to customize my Acapela Cloud messages?

Yes! Latenode allows you to use JavaScript to customize voice messages, providing advanced control over tone and content.

Are there any limitations to the Acapela Cloud and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Acapela Cloud character limits apply to synthesized messages.
  • Customer.io API rate limits may affect high-volume workflows.
  • Complex JavaScript functions require advanced user knowledge.

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