Acapela Cloud and Jira Integration

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Automatically create Jira tickets from Acapela Cloud voice messages using Latenode. Route transcribed urgent requests faster with customizable logic and affordable execution-based pricing.

Swap Apps

Acapela Cloud

Jira

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Acapela Cloud and Jira

Create a New Scenario to Connect Acapela Cloud and Jira

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acapela Cloud, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acapela Cloud or Jira will be your first step. To do this, click "Choose an app," find Acapela Cloud or Jira, and select the appropriate trigger to start the scenario.

Add the Acapela Cloud Node

Select the Acapela Cloud node from the app selection panel on the right.

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Acapela Cloud

Configure the Acapela Cloud

Click on the Acapela Cloud node to configure it. You can modify the Acapela Cloud URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Acapela Cloud

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Run node once

Add the Jira Node

Next, click the plus (+) icon on the Acapela Cloud node, select Jira from the list of available apps, and choose the action you need from the list of nodes within Jira.

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Authenticate Jira

Now, click the Jira node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Jira settings. Authentication allows you to use Jira through Latenode.

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Configure the Acapela Cloud and Jira Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Acapela Cloud and Jira Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Acapela Cloud, Jira, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Acapela Cloud and Jira integration works as expected. Depending on your setup, data should flow between Acapela Cloud and Jira (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Acapela Cloud and Jira

Jira + Acapela Cloud + Slack: When a new issue is created in Jira, Acapela Cloud generates an audio file summarizing the issue details, and Slack sends a message to a specified channel with a link to the audio file.

Jira + Acapela Cloud + Email: When a new issue is created in Jira, Acapela Cloud generates an audio file summarizing the issue details. This audio file is then sent via email to a list of specified stakeholders for faster review of critical bugs.

Acapela Cloud and Jira integration alternatives

About Acapela Cloud

Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.

About Jira

Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.

See how Latenode works

FAQ Acapela Cloud and Jira

How can I connect my Acapela Cloud account to Jira using Latenode?

To connect your Acapela Cloud account to Jira on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Acapela Cloud and click on "Connect".
  • Authenticate your Acapela Cloud and Jira accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Jira tickets from Acapela Cloud voice alerts?

Yes, you can! Latenode lets you visually automate this, instantly turning critical Acapela Cloud alerts into actionable Jira tickets, improving response times and team collaboration.

What types of tasks can I perform by integrating Acapela Cloud with Jira?

Integrating Acapela Cloud with Jira allows you to perform various tasks, including:

  • Automatically creating Jira issues from new Acapela Cloud voice messages.
  • Adding Acapela Cloud message transcripts to existing Jira tickets.
  • Updating Jira ticket statuses based on Acapela Cloud message sentiment.
  • Triggering Acapela Cloud voice notifications when Jira tickets are updated.
  • Sending summaries of Acapela Cloud messages to Jira project channels.

What data can I access from Acapela Cloud within Latenode?

You can access message transcripts, sender details, timestamps, and sentiment scores directly within Latenode for efficient automation.

Are there any limitations to the Acapela Cloud and Jira integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Acapela Cloud and Jira may affect high-volume workflows.
  • Complex data transformations may require custom JavaScript code.
  • Historical Acapela Cloud data prior to integration may not be accessible.

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