Acapela Cloud and ServiceM8 Integration

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Automatically convert ServiceM8 work orders into Acapela Cloud voice messages for field technicians using Latenode's visual editor. Build customizable logic and scale affordably for any team size.

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Acapela Cloud

ServiceM8

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Acapela Cloud and ServiceM8

Create a New Scenario to Connect Acapela Cloud and ServiceM8

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acapela Cloud, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acapela Cloud or ServiceM8 will be your first step. To do this, click "Choose an app," find Acapela Cloud or ServiceM8, and select the appropriate trigger to start the scenario.

Add the Acapela Cloud Node

Select the Acapela Cloud node from the app selection panel on the right.

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Configure the Acapela Cloud

Click on the Acapela Cloud node to configure it. You can modify the Acapela Cloud URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Acapela Cloud

Sign In

Run node once

Add the ServiceM8 Node

Next, click the plus (+) icon on the Acapela Cloud node, select ServiceM8 from the list of available apps, and choose the action you need from the list of nodes within ServiceM8.

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ServiceM8

Authenticate ServiceM8

Now, click the ServiceM8 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ServiceM8 settings. Authentication allows you to use ServiceM8 through Latenode.

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Configure the Acapela Cloud and ServiceM8 Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Acapela Cloud and ServiceM8 Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Acapela Cloud, ServiceM8, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Acapela Cloud and ServiceM8 integration works as expected. Depending on your setup, data should flow between Acapela Cloud and ServiceM8 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Acapela Cloud and ServiceM8

Acapela Cloud + ServiceM8 + Slack: When a new voice message is received in Acapela Cloud, download the file and notify the ServiceM8 team in a Slack channel with a link to the downloaded file.

ServiceM8 + Acapela Cloud + Google Sheets: When a new job is created in ServiceM8, generate an audio file in Acapela Cloud, and then log details including a link to the generated file in Google Sheets for analysis.

Acapela Cloud and ServiceM8 integration alternatives

About Acapela Cloud

Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.

About ServiceM8

Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.

See how Latenode works

FAQ Acapela Cloud and ServiceM8

How can I connect my Acapela Cloud account to ServiceM8 using Latenode?

To connect your Acapela Cloud account to ServiceM8 on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Acapela Cloud and click on "Connect".
  • Authenticate your Acapela Cloud and ServiceM8 accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate voice notifications for new ServiceM8 jobs?

Yes, easily! Latenode allows triggering Acapela Cloud voice alerts upon new ServiceM8 job creation. Notify staff instantly, improving response times and customer satisfaction.

What types of tasks can I perform by integrating Acapela Cloud with ServiceM8?

Integrating Acapela Cloud with ServiceM8 allows you to perform various tasks, including:

  • Generate voice alerts for urgent ServiceM8 job requests.
  • Create personalized voice messages based on ServiceM8 customer data.
  • Send voice confirmations for scheduled ServiceM8 appointments.
  • Automate follow-up voice reminders for pending ServiceM8 tasks.
  • Trigger ServiceM8 actions based on responses to Acapela Cloud voice surveys.

How does Latenode handle Acapela Cloud API rate limits?

Latenode's advanced scheduling features help manage API calls, preventing rate limit issues and ensuring reliable automation.

Are there any limitations to the Acapela Cloud and ServiceM8 integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Voice quality is dependent on Acapela Cloud's service availability.
  • Very high volumes of voice calls might require scaling considerations.

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