Acapela Cloud and Vitally Integration

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Trigger personalized actions in Vitally based on Acapela Cloud’s voice output analysis. Latenode's visual editor and JavaScript support make custom logic simple. Scale affordably, paying only for execution time.

Swap Apps

Acapela Cloud

Vitally

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Acapela Cloud and Vitally

Create a New Scenario to Connect Acapela Cloud and Vitally

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acapela Cloud, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acapela Cloud or Vitally will be your first step. To do this, click "Choose an app," find Acapela Cloud or Vitally, and select the appropriate trigger to start the scenario.

Add the Acapela Cloud Node

Select the Acapela Cloud node from the app selection panel on the right.

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Acapela Cloud

Configure the Acapela Cloud

Click on the Acapela Cloud node to configure it. You can modify the Acapela Cloud URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Vitally Node

Next, click the plus (+) icon on the Acapela Cloud node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Vitally

Authenticate Vitally

Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.

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Configure the Acapela Cloud and Vitally Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Acapela Cloud and Vitally Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Acapela Cloud, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Acapela Cloud and Vitally integration works as expected. Depending on your setup, data should flow between Acapela Cloud and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Acapela Cloud and Vitally

Vitally + Slack + Acapela Cloud: When a new NPS response is created in Vitally, find the user's associated email and send a direct message in Slack to the customer success team with a generated audio file from Acapela Cloud summarizing the feedback.

Vitally + Acapela Cloud + PagerDuty: When a new or updated incident is created in PagerDuty, find the user in Vitally and use Acapela Cloud to generate an audio alert, providing immediate voice notification for critical customer issues.

Acapela Cloud and Vitally integration alternatives

About Acapela Cloud

Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.

About Vitally

Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.

See how Latenode works

FAQ Acapela Cloud and Vitally

How can I connect my Acapela Cloud account to Vitally using Latenode?

To connect your Acapela Cloud account to Vitally on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Acapela Cloud and click on "Connect".
  • Authenticate your Acapela Cloud and Vitally accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger personalized voice messages based on Vitally customer health scores using Acapela Cloud?

Yes, you can! Latenode allows you to automate voice messages triggered by Vitally health scores. Improve engagement and proactively address customer concerns with personalized audio updates.

What types of tasks can I perform by integrating Acapela Cloud with Vitally?

Integrating Acapela Cloud with Vitally allows you to perform various tasks, including:

  • Send automated voice notifications for new Vitally user sign-ups.
  • Create automated feedback requests via voice after key milestones.
  • Trigger voice alerts for churn risks identified in Vitally.
  • Generate summary reports from Vitally data as an audio file.
  • Initiate follow-up voice calls based on Vitally usage patterns.

How do I handle errors when sending voice messages via Acapela Cloud in Latenode?

Latenode's error handling lets you configure retry logic, send notifications, or trigger fallback actions when Acapela Cloud encounters errors.

Are there any limitations to the Acapela Cloud and Vitally integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript knowledge.
  • Acapela Cloud's text-to-speech character limits apply within workflows.
  • Vitally API rate limits can affect the frequency of data updates.

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