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Automatically create Atera service tickets from Acuity Scheduling appointments. Latenode's visual editor makes it easy to map appointment details to ticket fields, and affordable execution-based pricing keeps costs low as you scale.
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Create a New Scenario to Connect Acuity Scheduling and Atera
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acuity Scheduling, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acuity Scheduling or Atera will be your first step. To do this, click "Choose an app," find Acuity Scheduling or Atera, and select the appropriate trigger to start the scenario.
Add the Acuity Scheduling Node
Select the Acuity Scheduling node from the app selection panel on the right.
Acuity Scheduling
Configure the Acuity Scheduling
Click on the Acuity Scheduling node to configure it. You can modify the Acuity Scheduling URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the Acuity Scheduling node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
Acuity Scheduling
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the Acuity Scheduling and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Acuity Scheduling and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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Acuity Scheduling
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Acuity Scheduling, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Acuity Scheduling and Atera integration works as expected. Depending on your setup, data should flow between Acuity Scheduling and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Acuity Scheduling + Atera + Slack: When a new appointment is booked in Acuity Scheduling, a ticket is created in Atera. Then, a message is sent in Slack to the assigned tech, notifying them about the new ticket.
Atera + Acuity Scheduling + Google Calendar: When a new ticket is created in Atera, the automation checks for available time slots in Acuity Scheduling and then schedules an event in Google Calendar.
About Acuity Scheduling
Automate appointment scheduling with Acuity inside Latenode. Sync appointments to calendars, send reminders, and update CRMs automatically. Ditch manual data entry and build custom workflows using Latenode’s visual editor and API-first design. Scale your scheduling processes without code or per-step pricing limits.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my Acuity Scheduling account to Atera using Latenode?
To connect your Acuity Scheduling account to Atera on Latenode, follow these steps:
Can I automatically create Atera tickets from new Acuity appointments?
Yes, you can! Latenode allows seamless automation. Automatically create Atera tickets when new Acuity appointments are booked, streamlining your workflow and ensuring prompt issue resolution.
What types of tasks can I perform by integrating Acuity Scheduling with Atera?
Integrating Acuity Scheduling with Atera allows you to perform various tasks, including:
How does Latenode handle complex logic between Acuity Scheduling and Atera?
Latenode's visual editor allows you to build sophisticated logic using no-code blocks, JavaScript, and even AI-powered prompt steps for advanced customization.
Are there any limitations to the Acuity Scheduling and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: