Acuity Scheduling and Delighted Integration

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Automatically trigger Delighted surveys after Acuity Scheduling appointments, capturing feedback without manual work. Latenode's visual editor and affordable pricing make scaling customer satisfaction workflows easier. Customize with JavaScript for advanced insights.

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Acuity Scheduling

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Acuity Scheduling and Delighted

Create a New Scenario to Connect Acuity Scheduling and Delighted

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acuity Scheduling, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acuity Scheduling or Delighted will be your first step. To do this, click "Choose an app," find Acuity Scheduling or Delighted, and select the appropriate trigger to start the scenario.

Add the Acuity Scheduling Node

Select the Acuity Scheduling node from the app selection panel on the right.

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Acuity Scheduling

Configure the Acuity Scheduling

Click on the Acuity Scheduling node to configure it. You can modify the Acuity Scheduling URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Acuity Scheduling

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Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Acuity Scheduling node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Run node once

Configure the Acuity Scheduling and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Acuity Scheduling and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Acuity Scheduling, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Acuity Scheduling and Delighted integration works as expected. Depending on your setup, data should flow between Acuity Scheduling and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Acuity Scheduling and Delighted

Acuity Scheduling + Delighted + Slack: When a new appointment is created in Acuity Scheduling, a survey is sent to the client via Delighted. If the response received in Delighted is negative, a notification is sent to a Slack channel.

Acuity Scheduling + Delighted + Google Sheets: When a new appointment is created in Acuity Scheduling, a survey is sent to the client via Delighted. Upon receiving a response, the customer satisfaction score is recorded in Google Sheets.

Acuity Scheduling and Delighted integration alternatives

About Acuity Scheduling

Automate appointment scheduling with Acuity inside Latenode. Sync appointments to calendars, send reminders, and update CRMs automatically. Ditch manual data entry and build custom workflows using Latenode’s visual editor and API-first design. Scale your scheduling processes without code or per-step pricing limits.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

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FAQ Acuity Scheduling and Delighted

How can I connect my Acuity Scheduling account to Delighted using Latenode?

To connect your Acuity Scheduling account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Acuity Scheduling and click on "Connect".
  • Authenticate your Acuity Scheduling and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys after specific appointment types?

Yes, with Latenode, trigger Delighted surveys based on appointment types in Acuity Scheduling. Use advanced logic to customize the survey flow, boosting response rates and gathering targeted feedback.

What types of tasks can I perform by integrating Acuity Scheduling with Delighted?

Integrating Acuity Scheduling with Delighted allows you to perform various tasks, including:

  • Automatically sending customer satisfaction surveys after appointments.
  • Analyzing survey responses and appointment data in a unified dashboard.
  • Triggering follow-up actions based on survey feedback scores.
  • Personalizing survey questions based on appointment type or client history.
  • Creating reports on customer satisfaction trends over time.

How secure is Acuity Scheduling data within Latenode workflows?

Latenode employs robust security measures, including encryption and access controls, ensuring your Acuity Scheduling data remains secure throughout all workflows.

Are there any limitations to the Acuity Scheduling and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Custom Delighted survey logic may require JavaScript knowledge.
  • Historical Acuity Scheduling data requires separate import.
  • Complex workflows consume more automation credits.

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