How to connect Acuity Scheduling and Facebook Messenger
Create a New Scenario to Connect Acuity Scheduling and Facebook Messenger
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acuity Scheduling, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acuity Scheduling or Facebook Messenger will be your first step. To do this, click "Choose an app," find Acuity Scheduling or Facebook Messenger, and select the appropriate trigger to start the scenario.

Add the Acuity Scheduling Node
Select the Acuity Scheduling node from the app selection panel on the right.


Acuity Scheduling

Configure the Acuity Scheduling
Click on the Acuity Scheduling node to configure it. You can modify the Acuity Scheduling URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Facebook Messenger Node
Next, click the plus (+) icon on the Acuity Scheduling node, select Facebook Messenger from the list of available apps, and choose the action you need from the list of nodes within Facebook Messenger.


Acuity Scheduling
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Facebook Messenger


Authenticate Facebook Messenger
Now, click the Facebook Messenger node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Facebook Messenger settings. Authentication allows you to use Facebook Messenger through Latenode.
Configure the Acuity Scheduling and Facebook Messenger Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Acuity Scheduling and Facebook Messenger Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Facebook Messenger
Trigger on Webhook
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Acuity Scheduling
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Acuity Scheduling, Facebook Messenger, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Acuity Scheduling and Facebook Messenger integration works as expected. Depending on your setup, data should flow between Acuity Scheduling and Facebook Messenger (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Acuity Scheduling and Facebook Messenger
Acuity Scheduling + Facebook Messenger + Twilio: When a new appointment is booked in Acuity Scheduling, the flow confirms the appointment details via Facebook Messenger. Then, a reminder SMS is sent via Twilio one day before the appointment.
Facebook Messenger + Acuity Scheduling + Google Calendar: When a user interacts with a Facebook Messenger bot to schedule an appointment, a new appointment is created in Acuity Scheduling. After successful scheduling, a corresponding event is automatically created in Google Calendar.
Acuity Scheduling and Facebook Messenger integration alternatives

About Acuity Scheduling
Automate appointment scheduling with Acuity inside Latenode. Sync appointments to calendars, send reminders, and update CRMs automatically. Ditch manual data entry and build custom workflows using Latenode’s visual editor and API-first design. Scale your scheduling processes without code or per-step pricing limits.
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About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
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FAQ Acuity Scheduling and Facebook Messenger
How can I connect my Acuity Scheduling account to Facebook Messenger using Latenode?
To connect your Acuity Scheduling account to Facebook Messenger on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Acuity Scheduling and click on "Connect".
- Authenticate your Acuity Scheduling and Facebook Messenger accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send appointment reminders via Messenger?
Yes, you can! Latenode's visual editor makes it easy to automate appointment reminders in Messenger, improving client communication and reducing no-shows.
What types of tasks can I perform by integrating Acuity Scheduling with Facebook Messenger?
Integrating Acuity Scheduling with Facebook Messenger allows you to perform various tasks, including:
- Send appointment confirmation messages via Messenger.
- Receive instant notifications for new Acuity Scheduling appointments.
- Automatically update contact information in Messenger from Acuity.
- Send follow-up surveys post-appointment via Messenger.
- Offer rebooking options directly within Messenger.
How do I handle complex logic within the Acuity Scheduling integration?
Latenode allows you to incorporate JavaScript code blocks for advanced data manipulation and custom logic within your Acuity Scheduling workflows.
Are there any limitations to the Acuity Scheduling and Facebook Messenger integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Acuity Scheduling configurations might require custom JavaScript code.
- Facebook Messenger's API rate limits can affect high-volume message sending.
- File attachments from Acuity Scheduling may require custom handling in Messenger.