Acuity Scheduling and OpenPhone Integration

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Automatically send SMS appointment reminders via OpenPhone based on Acuity Scheduling bookings. Latenode's visual editor makes customization simple, and you'll only pay for what you use. Get more reliable scheduling with automated follow-ups.

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Acuity Scheduling

OpenPhone

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Acuity Scheduling and OpenPhone

Create a New Scenario to Connect Acuity Scheduling and OpenPhone

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acuity Scheduling, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acuity Scheduling or OpenPhone will be your first step. To do this, click "Choose an app," find Acuity Scheduling or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Acuity Scheduling Node

Select the Acuity Scheduling node from the app selection panel on the right.

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Acuity Scheduling

Configure the Acuity Scheduling

Click on the Acuity Scheduling node to configure it. You can modify the Acuity Scheduling URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Acuity Scheduling

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Run node once

Add the OpenPhone Node

Next, click the plus (+) icon on the Acuity Scheduling node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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Acuity Scheduling

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OpenPhone

Authenticate OpenPhone

Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.

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Acuity Scheduling

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OpenPhone

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Configure the Acuity Scheduling and OpenPhone Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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OpenPhone Oauth 2.0

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Run node once

Set Up the Acuity Scheduling and OpenPhone Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Acuity Scheduling, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Acuity Scheduling and OpenPhone integration works as expected. Depending on your setup, data should flow between Acuity Scheduling and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Acuity Scheduling and OpenPhone

Acuity Scheduling + Slack: When a new appointment is booked in Acuity Scheduling, a message is sent to a designated Slack channel to notify the team for prompt client communication.

OpenPhone + HubSpot + Acuity Scheduling: When a call ends in OpenPhone, a call engagement is created in HubSpot. Based on the call, schedule a follow-up appointment in Acuity Scheduling.

Acuity Scheduling and OpenPhone integration alternatives

About Acuity Scheduling

Automate appointment scheduling with Acuity inside Latenode. Sync appointments to calendars, send reminders, and update CRMs automatically. Ditch manual data entry and build custom workflows using Latenode’s visual editor and API-first design. Scale your scheduling processes without code or per-step pricing limits.

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

See how Latenode works

FAQ Acuity Scheduling and OpenPhone

How can I connect my Acuity Scheduling account to OpenPhone using Latenode?

To connect your Acuity Scheduling account to OpenPhone on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Acuity Scheduling and click on "Connect".
  • Authenticate your Acuity Scheduling and OpenPhone accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS reminders for appointments?

Yes, you can! Use Latenode to automatically send SMS reminders via OpenPhone when a new appointment is booked in Acuity Scheduling. This reduces no-shows and improves customer experience.

What types of tasks can I perform by integrating Acuity Scheduling with OpenPhone?

Integrating Acuity Scheduling with OpenPhone allows you to perform various tasks, including:

  • Automatically sending appointment confirmations via SMS.
  • Creating new OpenPhone contacts from Acuity Scheduling clients.
  • Logging appointment details in OpenPhone call notes.
  • Triggering outbound calls when an appointment is near.
  • Updating Acuity Scheduling appointment status based on call outcomes.

How secure is my Acuity Scheduling data on Latenode?

Latenode employs enterprise-grade security measures, including encryption and access controls, to protect your Acuity Scheduling data at all times.

Are there any limitations to the Acuity Scheduling and OpenPhone integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript code.
  • Real-time synchronization depends on the APIs' polling intervals.
  • High-volume appointment scheduling may require a paid Latenode plan.

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