How to connect Acuity Scheduling and PagerDuty
Create a New Scenario to Connect Acuity Scheduling and PagerDuty
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acuity Scheduling, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acuity Scheduling or PagerDuty will be your first step. To do this, click "Choose an app," find Acuity Scheduling or PagerDuty, and select the appropriate trigger to start the scenario.

Add the Acuity Scheduling Node
Select the Acuity Scheduling node from the app selection panel on the right.


Acuity Scheduling

Configure the Acuity Scheduling
Click on the Acuity Scheduling node to configure it. You can modify the Acuity Scheduling URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the PagerDuty Node
Next, click the plus (+) icon on the Acuity Scheduling node, select PagerDuty from the list of available apps, and choose the action you need from the list of nodes within PagerDuty.


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Authenticate PagerDuty
Now, click the PagerDuty node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your PagerDuty settings. Authentication allows you to use PagerDuty through Latenode.
Configure the Acuity Scheduling and PagerDuty Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Acuity Scheduling and PagerDuty Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Acuity Scheduling, PagerDuty, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Acuity Scheduling and PagerDuty integration works as expected. Depending on your setup, data should flow between Acuity Scheduling and PagerDuty (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Acuity Scheduling and PagerDuty
Acuity Scheduling + PagerDuty + Slack: When an appointment is canceled in Acuity Scheduling, find the on-call user in PagerDuty and send a Slack message to a designated channel notifying the team about the cancellation and who was alerted.
PagerDuty + Acuity Scheduling + Google Calendar: When an incident is resolved in PagerDuty, check Acuity Scheduling for the availability of the person on call and create a follow-up event in Google Calendar if necessary to review the incident.
Acuity Scheduling and PagerDuty integration alternatives

About Acuity Scheduling
Automate appointment scheduling with Acuity inside Latenode. Sync appointments to calendars, send reminders, and update CRMs automatically. Ditch manual data entry and build custom workflows using Latenode’s visual editor and API-first design. Scale your scheduling processes without code or per-step pricing limits.
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About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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FAQ Acuity Scheduling and PagerDuty
How can I connect my Acuity Scheduling account to PagerDuty using Latenode?
To connect your Acuity Scheduling account to PagerDuty on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Acuity Scheduling and click on "Connect".
- Authenticate your Acuity Scheduling and PagerDuty accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically escalate urgent appointments to on-call staff?
Yes, with Latenode! Trigger PagerDuty incidents based on Acuity Scheduling appointment types or client criteria. This ensures rapid response for critical issues, improving service reliability.
What types of tasks can I perform by integrating Acuity Scheduling with PagerDuty?
Integrating Acuity Scheduling with PagerDuty allows you to perform various tasks, including:
- Alert on-call teams about critical appointment cancellations immediately.
- Automatically acknowledge incidents in PagerDuty when appointments are rescheduled.
- Escalate unattended critical appointments after a defined time period.
- Create PagerDuty incidents for appointments marked as high-priority.
- Send summary reports of appointment-related incidents to stakeholders.
Can Latenode handle complex appointment scheduling scenarios?
Yes! Latenode’s visual editor and JavaScript support let you handle even advanced logic, unlike simpler integrations, giving you complete control.
Are there any limitations to the Acuity Scheduling and PagerDuty integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex filtering might require JavaScript knowledge.
- Real-time sync depends on the APIs of both apps.
- Initial setup may require some API key configuration.