How to connect Acuity Scheduling and Twilio
Create a New Scenario to Connect Acuity Scheduling and Twilio
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Acuity Scheduling, triggered by another scenario, or executed manually (for testing purposes). In most cases, Acuity Scheduling or Twilio will be your first step. To do this, click "Choose an app," find Acuity Scheduling or Twilio, and select the appropriate trigger to start the scenario.

Add the Acuity Scheduling Node
Select the Acuity Scheduling node from the app selection panel on the right.


Acuity Scheduling

Configure the Acuity Scheduling
Click on the Acuity Scheduling node to configure it. You can modify the Acuity Scheduling URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Twilio Node
Next, click the plus (+) icon on the Acuity Scheduling node, select Twilio from the list of available apps, and choose the action you need from the list of nodes within Twilio.


Acuity Scheduling
⚙

Twilio


Authenticate Twilio
Now, click the Twilio node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Twilio settings. Authentication allows you to use Twilio through Latenode.
Configure the Acuity Scheduling and Twilio Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Acuity Scheduling and Twilio Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙

Twilio
Trigger on Webhook
⚙

Acuity Scheduling
⚙
⚙
Iterator
⚙
Webhook response


Save and Activate the Scenario
After configuring Acuity Scheduling, Twilio, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Acuity Scheduling and Twilio integration works as expected. Depending on your setup, data should flow between Acuity Scheduling and Twilio (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Acuity Scheduling and Twilio
Acuity Scheduling + Twilio + Google Calendar: When a new appointment is created in Acuity Scheduling, a text message reminder is sent to the client via Twilio. Simultaneously, the appointment time is blocked off in Google Calendar to prevent double-booking.
Acuity Scheduling + Twilio + Slack: When an appointment is canceled or rescheduled in Acuity Scheduling, an SMS message is sent to the client through Twilio to confirm. Subsequently, a notification is posted to a designated Slack channel to inform staff about the change.
Acuity Scheduling and Twilio integration alternatives

About Acuity Scheduling
Automate appointment scheduling with Acuity inside Latenode. Sync appointments to calendars, send reminders, and update CRMs automatically. Ditch manual data entry and build custom workflows using Latenode’s visual editor and API-first design. Scale your scheduling processes without code or per-step pricing limits.
Similar apps
Related categories

About Twilio
Use Twilio in Latenode to automate SMS notifications or build call workflows. Send appointment reminders, track delivery status, or verify users via code. Combine Twilio with other apps in Latenode's visual editor, adding logic and AI to scale your communication automation without complex coding.
Related categories
See how Latenode works
FAQ Acuity Scheduling and Twilio
How can I connect my Acuity Scheduling account to Twilio using Latenode?
To connect your Acuity Scheduling account to Twilio on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Acuity Scheduling and click on "Connect".
- Authenticate your Acuity Scheduling and Twilio accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send appointment reminders via SMS using Acuity Scheduling and Twilio integration?
Yes, you can! Latenode's visual editor makes it easy to trigger SMS reminders through Twilio when new appointments are scheduled in Acuity Scheduling, reducing no-shows and boosting engagement.
What types of tasks can I perform by integrating Acuity Scheduling with Twilio?
Integrating Acuity Scheduling with Twilio allows you to perform various tasks, including:
- Sending SMS appointment reminders to clients before their scheduled time.
- Notifying staff members via SMS when a new appointment is booked.
- Automatically confirming appointments with clients via two-way SMS.
- Sending follow-up SMS messages after an appointment is completed.
- Updating client records in Acuity Scheduling based on SMS interactions.
What Acuity Scheduling triggers are available within Latenode automation flows?
Latenode supports triggers like new appointment, appointment cancellation, and appointment rescheduling, enabling real-time automated responses.
Are there any limitations to the Acuity Scheduling and Twilio integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Acuity Scheduling and Twilio may affect high-volume workflows.
- Complex logic may require JavaScript knowledge within Latenode's code blocks.
- Attachment support in SMS messages is subject to Twilio's specific media policies.