Agile CRM and Atera Integration

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Automatically create Atera tickets from Agile CRM deals using Latenode. Gain full control of your automation logic with JavaScript, while reducing costs thanks to our execution-based pricing.

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Agile CRM

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Agile CRM and Atera

Create a New Scenario to Connect Agile CRM and Atera

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Agile CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Agile CRM or Atera will be your first step. To do this, click "Choose an app," find Agile CRM or Atera, and select the appropriate trigger to start the scenario.

Add the Agile CRM Node

Select the Agile CRM node from the app selection panel on the right.

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Agile CRM

Configure the Agile CRM

Click on the Agile CRM node to configure it. You can modify the Agile CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Agile CRM

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Connect Agile CRM

Sign In

Run node once

Add the Atera Node

Next, click the plus (+) icon on the Agile CRM node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Agile CRM

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Atera

Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Agile CRM

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Atera

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Connect Atera

Sign In

Run node once

Configure the Agile CRM and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Atera Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Agile CRM and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Agile CRM, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Agile CRM and Atera integration works as expected. Depending on your setup, data should flow between Agile CRM and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Agile CRM and Atera

Agile CRM + Atera + Slack: When a new contact is added in Agile CRM, a corresponding customer profile is created in Atera. Then, a notification is sent to a dedicated Slack channel to inform the IT support team about the new customer.

Atera + Agile CRM + Google Sheets: When a ticket is resolved in Atera, its details are logged in a Google Sheet. This triggers an update to the corresponding client's details in Agile CRM for better tracking and customer relationship management.

Agile CRM and Atera integration alternatives

About Agile CRM

Sync Agile CRM data in Latenode to automate sales workflows. Update deals, contacts, or tasks based on triggers from other apps. Enrich CRM data using AI, route leads intelligently, and build custom reports — all within visual Latenode flows. Cut CRM admin overhead and ensure data consistency.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

See how Latenode works

FAQ Agile CRM and Atera

How can I connect my Agile CRM account to Atera using Latenode?

To connect your Agile CRM account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Agile CRM and click on "Connect".
  • Authenticate your Agile CRM and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Atera tickets from Agile CRM deals?

Yes, you can! With Latenode, automatically update Atera tickets when a deal stage changes in Agile CRM. Improve team collaboration and provide real-time support updates—all with no code needed.

What types of tasks can I perform by integrating Agile CRM with Atera?

Integrating Agile CRM with Atera allows you to perform various tasks, including:

  • Create Atera tickets from new contacts added in Agile CRM.
  • Update Agile CRM contacts when a ticket is closed in Atera.
  • Synchronize deal status updates from Agile CRM to Atera.
  • Trigger automated customer satisfaction surveys based on Atera ticket resolution.
  • Send notifications in Agile CRM when high-priority tickets are created in Atera.

Can I use JavaScript to manipulate data between Agile CRM and Atera?

Yes! Latenode's JavaScript blocks let you transform data from Agile CRM before sending it to Atera, allowing complex data handling.

Are there any limitations to the Agile CRM and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time synchronization depends on the API rate limits of both Agile CRM and Atera.
  • Complex data transformations may require some JavaScript knowledge.
  • Historical data migration between the two platforms is not directly supported.

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