How to connect Agile CRM and OpenAI Responses
Create a New Scenario to Connect Agile CRM and OpenAI Responses
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Agile CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Agile CRM or OpenAI Responses will be your first step. To do this, click "Choose an app," find Agile CRM or OpenAI Responses, and select the appropriate trigger to start the scenario.

Add the Agile CRM Node
Select the Agile CRM node from the app selection panel on the right.

Agile CRM
Configure the Agile CRM
Click on the Agile CRM node to configure it. You can modify the Agile CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenAI Responses Node
Next, click the plus (+) icon on the Agile CRM node, select OpenAI Responses from the list of available apps, and choose the action you need from the list of nodes within OpenAI Responses.

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Authenticate OpenAI Responses
Now, click the OpenAI Responses node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI Responses settings. Authentication allows you to use OpenAI Responses through Latenode.
Configure the Agile CRM and OpenAI Responses Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Agile CRM and OpenAI Responses Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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OpenAI Responses
Trigger on Webhook
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Save and Activate the Scenario
After configuring Agile CRM, OpenAI Responses, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Agile CRM and OpenAI Responses integration works as expected. Depending on your setup, data should flow between Agile CRM and OpenAI Responses (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Agile CRM and OpenAI Responses
Agile CRM + OpenAI Responses + Slack: When a new contact is created in Agile CRM, the automation will use OpenAI to generate a summary of the contact's details. This summary is then posted to a designated Slack channel for team review and awareness.
Agile CRM + OpenAI Responses + Google Sheets: When a new contact is added to Agile CRM, OpenAI generates a summary of their information. This AI-generated summary, along with relevant contact details, is then logged as a new row in a Google Sheet for tracking and analysis of customer feedback.
Agile CRM and OpenAI Responses integration alternatives
About Agile CRM
Sync Agile CRM data in Latenode to automate sales workflows. Update deals, contacts, or tasks based on triggers from other apps. Enrich CRM data using AI, route leads intelligently, and build custom reports — all within visual Latenode flows. Cut CRM admin overhead and ensure data consistency.
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About OpenAI Responses
Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results – all without code.
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See how Latenode works
FAQ Agile CRM and OpenAI Responses
How can I connect my Agile CRM account to OpenAI Responses using Latenode?
To connect your Agile CRM account to OpenAI Responses on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Agile CRM and click on "Connect".
- Authenticate your Agile CRM and OpenAI Responses accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically personalize follow-up emails?
Yes, you can! Latenode enables you to use OpenAI Responses to dynamically tailor email content based on Agile CRM contact data, boosting engagement. Use our AI block to inject smart content.
What types of tasks can I perform by integrating Agile CRM with OpenAI Responses?
Integrating Agile CRM with OpenAI Responses allows you to perform various tasks, including:
- Generate personalized email responses based on customer interactions.
- Automatically summarize customer feedback from Agile CRM within OpenAI.
- Enrich CRM contact profiles with AI-driven insights from OpenAI Responses.
- Create automated sales scripts tailored to specific customer segments.
- Route leads to the appropriate sales rep based on AI-assessed lead quality.
How does Latenode handle Agile CRM data security?
Latenode uses secure connections and encryption protocols. You control the data shared, and we adhere to strict data privacy policies.
Are there any limitations to the Agile CRM and OpenAI Responses integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits from Agile CRM and OpenAI Responses APIs may affect high-volume workflows.
- Complex prompt engineering in OpenAI Responses may require advanced knowledge.
- Custom field mappings in Agile CRM may need manual configuration.