

90% cheaper with Latenode
AI agent that builds your workflows for you
Hundreds of apps to connect
Automatically triage Atera support tickets using AI Agent to categorize issues and suggest solutions. Latenode's visual editor simplifies automation, while affordable pricing scales with your support volume and delivers customizable logic.
Connect AI Agent and Atera in minutes with Latenode.
Create AI Agent to Atera workflow
Start for free
Automate your workflow
Swap Apps
AI Agent
Atera
No credit card needed
Without restriction
Create a New Scenario to Connect AI Agent and Atera
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI Agent, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI Agent or Atera will be your first step. To do this, click "Choose an app," find AI Agent or Atera, and select the appropriate trigger to start the scenario.
Add the AI Agent Node
Select the AI Agent node from the app selection panel on the right.
AI Agent
Configure the AI Agent
Click on the AI Agent node to configure it. You can modify the AI Agent URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the AI Agent node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
AI Agent
β
Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the AI Agent and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the AI Agent and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
β
AI Anthropic Claude 3
β
Atera
Trigger on Webhook
β
AI Agent
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring AI Agent, Atera, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the AI Agent and Atera integration works as expected. Depending on your setup, data should flow between AI Agent and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Atera + AI Agent + Slack: When a new or updated ticket appears in Atera, the AI Agent summarizes the ticket details and extracts the urgency. This summary and urgency level are then posted to a dedicated Slack channel.
Atera + AI Agent + Microsoft Teams: When a new or updated contact appears in Atera, the AI Agent drafts a response based on the contact's information. This draft is then posted to a Microsoft Teams channel for approval.
About AI Agent
Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.
Similar apps
Related categories
About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
Related categories
How can I connect my AI Agent account to Atera using Latenode?
To connect your AI Agent account to Atera on Latenode, follow these steps:
Can I automatically summarize Atera tickets using AI Agent?
Yes, you can! Latenode's flexible workflow editor allows you to trigger AI Agent summaries on new Atera tickets, saving support teams valuable time and improving response speed.
What types of tasks can I perform by integrating AI Agent with Atera?
Integrating AI Agent with Atera allows you to perform various tasks, including:
How does Latenode handle AI Agent authentication securely?
Latenode uses secure credential storage and industry-standard encryption to protect your AI Agent API keys and Atera access tokens.
Are there any limitations to the AI Agent and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: