AI Agent and Moxie Integration

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AI agent that builds your workflows for you

Hundreds of apps to connect

Orchestrate AI-driven customer interactions by connecting AI Agent to Moxie. Build on Latenode for advanced JavaScript customization and bring your own AI keys to tailor interactions, ensuring enterprise-grade scalability at an affordable cost.

Swap Apps

AI Agent

Moxie

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect AI Agent and Moxie

Create a New Scenario to Connect AI Agent and Moxie

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI Agent, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI Agent or Moxie will be your first step. To do this, click "Choose an app," find AI Agent or Moxie, and select the appropriate trigger to start the scenario.

Add the AI Agent Node

Select the AI Agent node from the app selection panel on the right.

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AI Agent

Configure the AI Agent

Click on the AI Agent node to configure it. You can modify the AI Agent URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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AI Agent

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Connect AI Agent

Sign In
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Run node once

Add the Moxie Node

Next, click the plus (+) icon on the AI Agent node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.

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AI Agent

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Moxie

Authenticate Moxie

Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.

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Moxie

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Connect Moxie

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Run node once

Configure the AI Agent and Moxie Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Moxie

Moxie Oauth 2.0

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Change

Select an action *

Select

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The action ID

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Run node once

Set Up the AI Agent and Moxie Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Moxie

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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring AI Agent, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the AI Agent and Moxie integration works as expected. Depending on your setup, data should flow between AI Agent and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect AI Agent and Moxie

Moxie + AI Agent + Slack: This automation summarizes customer feedback from Moxie using an AI Agent. The AI Agent processes the feedback and generates a digest which is then posted to a designated Slack channel for easy monitoring.

Moxie + AI Agent + Zendesk: When new customer feedback is received in Moxie, an AI Agent analyzes the sentiment. If the sentiment is negative, a high-priority ticket is automatically created in Zendesk, ensuring prompt attention to critical issues.

AI Agent and Moxie integration alternatives

About AI Agent

Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

See how Latenode works

FAQ AI Agent and Moxie

How can I connect my AI Agent account to Moxie using Latenode?

To connect your AI Agent account to Moxie on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select AI Agent and click on "Connect".
  • Authenticate your AI Agent and Moxie accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Moxie with AI Agent insights?

Yes, you can! Latenode enables real-time updates to Moxie based on AI Agent analysis, ensuring your team always has the latest insights, improving efficiency and data accuracy.

What types of tasks can I perform by integrating AI Agent with Moxie?

Integrating AI Agent with Moxie allows you to perform various tasks, including:

  • Automatically summarize AI Agent conversation data within Moxie tickets.
  • Trigger Moxie notifications based on AI Agent sentiment analysis.
  • Create new Moxie contacts from AI Agent-identified leads.
  • Update Moxie contact properties with AI Agent-extracted information.
  • Route Moxie chats to specific teams using AI Agent categorization.

How does Latenode handle AI Agent authentication credentials?

Latenode securely stores your AI Agent credentials using advanced encryption, ensuring safe and reliable access for all your automated workflows.

Are there any limitations to the AI Agent and Moxie integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex AI Agent models may require significant Latenode execution time.
  • Moxie API rate limits could impact high-volume data transfers.
  • Custom AI Agent code requires JavaScript knowledge within Latenode.

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