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How to connect AI Agent and RingCentral
Create a New Scenario to Connect AI Agent and RingCentral
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI Agent, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI Agent or RingCentral will be your first step. To do this, click "Choose an app," find AI Agent or RingCentral, and select the appropriate trigger to start the scenario.
Add the AI Agent Node
Select the AI Agent node from the app selection panel on the right.
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Configure the AI Agent
Click on the AI Agent node to configure it. You can modify the AI Agent URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the RingCentral Node
Next, click the plus (+) icon on the AI Agent node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.
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Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the AI Agent and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the AI Agent and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring AI Agent, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the AI Agent and RingCentral integration works as expected. Depending on your setup, data should flow between AI Agent and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect AI Agent and RingCentral
RingCentral + AI Agent + Google Calendar: When a RingCentral call ends, the AI Agent summarizes the call recording. Based on the summary, if action items are identified, a follow-up meeting is scheduled in Google Calendar.
RingCentral + AI Agent + Salesforce: When a RingCentral call ends, the AI Agent analyzes the call recording to determine customer sentiment and key topics. This information is then used to update the corresponding Salesforce record.
AI Agent and RingCentral integration alternatives
About AI Agent
Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.
Related categories
About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
Similar apps
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See how Latenode works
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FAQ AI Agent and RingCentral
How can I connect my AI Agent account to RingCentral using Latenode?
To connect your AI Agent account to RingCentral on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select AI Agent and click on "Connect".
- Authenticate your AI Agent and RingCentral accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update RingCentral contacts from AI Agent data?
Yes, you can! Latenode's visual editor simplifies data mapping, ensuring RingCentral contacts stay updated with new AI Agent insights, saving time and improving CRM accuracy.
What types of tasks can I perform by integrating AI Agent with RingCentral?
Integrating AI Agent with RingCentral allows you to perform various tasks, including:
- Automatically transcribe RingCentral voicemails using AI Agent.
- Analyze call sentiment and update contact notes in RingCentral.
- Create RingCentral tasks based on AI Agent's meeting summaries.
- Route RingCentral calls based on AI Agent’s intent detection.
- Generate personalized RingCentral SMS messages using AI Agent.
HowdoesLatenodeenhanceAIAgent’sintegrationwithRingCentral?
Latenode adds no-code logic, JavaScript functions, and error handling, improving reliabilityandaddingcustomization beyondbasic integrations.
Are there any limitations to the AI Agent and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of both AI Agent and RingCentral APIs apply.
- Complex AI Agent models may require significant processing time.
- Real-time data transfer depends on network latency.
