How to connect AI Agent and Sinch
Create a New Scenario to Connect AI Agent and Sinch
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI Agent, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI Agent or Sinch will be your first step. To do this, click "Choose an app," find AI Agent or Sinch, and select the appropriate trigger to start the scenario.

Add the AI Agent Node
Select the AI Agent node from the app selection panel on the right.

AI Agent
Configure the AI Agent
Click on the AI Agent node to configure it. You can modify the AI Agent URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Sinch Node
Next, click the plus (+) icon on the AI Agent node, select Sinch from the list of available apps, and choose the action you need from the list of nodes within Sinch.

AI Agent
⚙
Sinch
Authenticate Sinch
Now, click the Sinch node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Sinch settings. Authentication allows you to use Sinch through Latenode.
Configure the AI Agent and Sinch Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the AI Agent and Sinch Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙
Sinch
Trigger on Webhook
⚙
AI Agent
⚙
⚙
Iterator
⚙
Webhook response
Save and Activate the Scenario
After configuring AI Agent, Sinch, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the AI Agent and Sinch integration works as expected. Depending on your setup, data should flow between AI Agent and Sinch (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect AI Agent and Sinch
Sinch + AI Agent + Google Sheets: When a new SMS is received via Sinch, the AI Agent analyzes the message for sentiment and keywords. The sentiment and keywords are then logged into a Google Sheet.
Sinch + AI Agent + Zendesk: When a new SMS is received via Sinch, the AI Agent analyzes the message to determine its urgency. If the message is deemed urgent, a new ticket is created in Zendesk.
AI Agent and Sinch integration alternatives
About AI Agent
Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.
Related categories
About Sinch
Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.
Related categories
See how Latenode works
FAQ AI Agent and Sinch
How can I connect my AI Agent account to Sinch using Latenode?
To connect your AI Agent account to Sinch on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select AI Agent and click on "Connect".
- Authenticate your AI Agent and Sinch accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send SMS based on AI Agent insights?
Yes, you can! Latenode allows you to trigger Sinch SMS messages based on AI Agent's analysis, creating smart, automated responses and improving customer engagement. Use no-code blocks and JavaScript for advanced control.
What types of tasks can I perform by integrating AI Agent with Sinch?
Integrating AI Agent with Sinch allows you to perform various tasks, including:
- Send personalized SMS based on AI-driven customer sentiment analysis.
- Automatically alert support teams via SMS for critical AI Agent identified issues.
- Proactively reach out to customers with tailored offers based on AI insights.
- Route AI Agent conversation summaries via SMS for quick team awareness.
- Trigger SMS surveys after AI Agent interactions to gauge customer satisfaction.
How does Latenode enhance AI Agent workflow automation?
Latenode allows intricate workflows with AI Agent, combining its intelligence with other apps and custom logic for tailored automation across your business.
Are there any limitations to the AI Agent and Sinch integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex AI Agent models might require careful data formatting for Sinch SMS delivery.
- Sinch SMS sending limits apply based on your Sinch account plan.
- Real-time AI Agent processing speeds can impact SMS delivery latency.