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How to connect AI Agent and Userback
Create a New Scenario to Connect AI Agent and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI Agent, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI Agent or Userback will be your first step. To do this, click "Choose an app," find AI Agent or Userback, and select the appropriate trigger to start the scenario.
Add the AI Agent Node
Select the AI Agent node from the app selection panel on the right.
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Configure the AI Agent
Click on the AI Agent node to configure it. You can modify the AI Agent URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the AI Agent node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the AI Agent and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the AI Agent and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring AI Agent, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the AI Agent and Userback integration works as expected. Depending on your setup, data should flow between AI Agent and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect AI Agent and Userback
Userback + AI Agent + Slack: When new feedback is created in Userback, an AI Agent analyzes the feedback. If the AI Agent determines the feedback is urgent, a message is sent to a dedicated Slack channel.
Userback + AI Agent + Jira: When new feedback is created in Userback, an AI Agent analyzes the feedback and creates a corresponding task in Jira.
AI Agent and Userback integration alternatives
About AI Agent
Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
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FAQ AI Agent and Userback
How can I connect my AI Agent account to Userback using Latenode?
To connect your AI Agent account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select AI Agent and click on "Connect".
- Authenticate your AI Agent and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically tag Userback feedback using AI Agent?
Yes, you can! Latenode enables AI-powered feedback analysis, automatically categorizing Userback submissions. Benefit from faster insights and better product decisions.
What types of tasks can I perform by integrating AI Agent with Userback?
Integrating AI Agent with Userback allows you to perform various tasks, including:
- Analyze user feedback from Userback to identify common themes using AI Agent.
- Automatically respond to Userback tickets with AI-generated suggestions.
- Summarize user feedback for product development using AI Agent's analysis.
- Route urgent Userback feedback to specific team members using AI-driven prioritization.
- Generate reports on user sentiment trends using AI Agent and Userback data.
How does AI Agent on Latenode handle complex Userback feedback?
Latenode leverages AI to process and summarize complex Userback feedback. This allows you to quickly extract key insights without manual review.
Are there any limitations to the AI Agent and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- AI Agent’s analysis is dependent on the quality of data provided by Userback.
- Large volumes of data processing might incur additional usage costs.
- Custom AI models may require advanced configuration and technical knowledge.
