How to connect AI GPT Router and CloudTalk
Create a New Scenario to Connect AI GPT Router and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI GPT Router, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI GPT Router or CloudTalk will be your first step. To do this, click "Choose an app," find AI GPT Router or CloudTalk, and select the appropriate trigger to start the scenario.

Add the AI GPT Router Node
Select the AI GPT Router node from the app selection panel on the right.

AI GPT Router
Configure the AI GPT Router
Click on the AI GPT Router node to configure it. You can modify the AI GPT Router URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the AI GPT Router node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the AI GPT Router and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the AI GPT Router and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Save and Activate the Scenario
After configuring AI GPT Router, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the AI GPT Router and CloudTalk integration works as expected. Depending on your setup, data should flow between AI GPT Router and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect AI GPT Router and CloudTalk
CloudTalk + AI GPT Router + Google Sheets: When a new call ends in CloudTalk, the call details are sent to AI GPT Router to generate a summary. This summary is then added as a new row in a Google Sheet for analysis.
CloudTalk + AI GPT Router + Slack: Upon receiving a new call in CloudTalk, the call details are analyzed by AI GPT Router for customer sentiment. If negative sentiment is detected, a message is sent to a designated Slack channel alerting the team.
AI GPT Router and CloudTalk integration alternatives
About AI GPT Router
Use AI GPT Router in Latenode to intelligently route and process text. Automate content summarization, sentiment analysis, or language translation based on custom criteria. Chain AI tasks with no-code tools, APIs, and file parsing nodes. Scale complex AI workflows easily with prompt-driven logic and affordable, execution-based pricing.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ AI GPT Router and CloudTalk
How can I connect my AI GPT Router account to CloudTalk using Latenode?
To connect your AI GPT Router account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select AI GPT Router and click on "Connect".
- Authenticate your AI GPT Router and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically summarize CloudTalk call transcripts using AI?
Yes, you can! Latenode allows seamless integration of AI GPT Router, automating transcript summarization. This saves time and provides actionable insights from every call.
What types of tasks can I perform by integrating AI GPT Router with CloudTalk?
Integrating AI GPT Router with CloudTalk allows you to perform various tasks, including:
- Analyze customer sentiment from call transcripts for quality assurance.
- Automatically tag calls based on keywords extracted by AI GPT Router.
- Create summaries of call interactions and log them in a CRM.
- Route calls to specific agents based on AI-identified customer needs.
- Generate automated follow-up emails with AI-personalized content.
How does Latenode handle AI GPT Router API authentication securely?
Latenode uses secure credential storage and encryption. Keys are never exposed, ensuring safe AI GPT Router API access for all automations.
Are there any limitations to the AI GPT Router and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- AI GPT Router's usage is subject to its own API rate limits.
- Real-time call analysis is not supported; analysis occurs post-call.
- Complex workflow logic may require JavaScript knowledge.