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Use AI: Minimax to analyze Delighted survey responses, then automate follow-ups based on sentiment. Latenode's visual editor and affordable execution costs make advanced feedback loop automation accessible.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI: Minimax, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI: Minimax or Delighted will be your first step. To do this, click "Choose an app," find AI: Minimax or Delighted, and select the appropriate trigger to start the scenario.

Select the AI: Minimax node from the app selection panel on the right.

AI: Minimax
Click on the AI: Minimax node to configure it. You can modify the AI: Minimax URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the AI: Minimax node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

AI: Minimax
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Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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AI: Minimax
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Iterator
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Webhook response
After configuring AI: Minimax, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the AI: Minimax and Delighted integration works as expected. Depending on your setup, data should flow between AI: Minimax and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Minimax + Slack: When a new negative response is received in Delighted, Minimax generates an apology message. This message is then sent to the user via Slack.
Delighted + Minimax + Zendesk: When a new response is received in Delighted, the sentiment is analyzed by Minimax. If the sentiment is negative, a new ticket is created in Zendesk.
About AI: Minimax
Automate text generation with AI: Minimax in Latenode. Build workflows that create content, answer questions, or translate languages. Integrate Minimax with your data and apps for automated reports, personalized emails, or smart chatbots. Latenode makes it easy to use AI, without coding, for scalable solutions.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my AI: Minimax account to Delighted using Latenode?
To connect your AI: Minimax account to Delighted on Latenode, follow these steps:
Can I personalize Delighted surveys with AI-generated content?
Yes, you can! Latenode’s AI integration allows you to dynamically generate personalized survey questions or feedback requests using AI: Minimax based on user data from Delighted, improving response rates.
What types of tasks can I perform by integrating AI: Minimax with Delighted?
Integrating AI: Minimax with Delighted allows you to perform various tasks, including:
How does Latenode handle the AI: Minimax API rate limits?
Latenode provides built-in rate limiting and error handling mechanisms to manage AI: Minimax API usage efficiently, preventing disruptions and ensuring reliable automation.
Are there any limitations to the AI: Minimax and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: