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Use AI: Perplexity to instantly answer Intercom customer inquiries with accurate, up-to-date info. Build it on Latenode and bring your own AI keys, customize prompts with JavaScript, and scale affordably.
Connect AI: Perplexity and Intercom in minutes with Latenode.
Create AI: Perplexity to Intercom workflow
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AI: Perplexity
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Create a New Scenario to Connect AI: Perplexity and Intercom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI: Perplexity, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI: Perplexity or Intercom will be your first step. To do this, click "Choose an app," find AI: Perplexity or Intercom, and select the appropriate trigger to start the scenario.
Add the AI: Perplexity Node
Select the AI: Perplexity node from the app selection panel on the right.
AI: Perplexity
Configure the AI: Perplexity
Click on the AI: Perplexity node to configure it. You can modify the AI: Perplexity URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Intercom Node
Next, click the plus (+) icon on the AI: Perplexity node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.
AI: Perplexity
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Intercom
Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the AI: Perplexity and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the AI: Perplexity and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Intercom
Trigger on Webhook
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AI: Perplexity
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring AI: Perplexity, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the AI: Perplexity and Intercom integration works as expected. Depending on your setup, data should flow between AI: Perplexity and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + AI: Perplexity + Slack: When a new conversation is started in Intercom, Perplexity AI analyzes the conversation to identify urgent support questions. If an urgent question is detected, a message is sent to a dedicated Slack channel.
Intercom + AI: Perplexity + Google Sheets: When a new conversation is created in Intercom, Perplexity AI analyzes the conversation's content to extract key insights. These insights are then logged into a Google Sheets spreadsheet for tracking and analysis.
About AI: Perplexity
Integrate Perplexity AI in Latenode to automate research and content creation. Get instant, accurate answers and summaries inside your workflows. Use AI: Perplexity to enrich data, generate reports, or classify information. Automate complex tasks by combining AI results with other apps and logic in Latenode.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
Related categories
How can I connect my AI: Perplexity account to Intercom using Latenode?
To connect your AI: Perplexity account to Intercom on Latenode, follow these steps:
Can I automatically summarize Intercom conversations using AI: Perplexity?
Yes, you can! Latenode lets you trigger AI: Perplexity to summarize Intercom chats, feeding summaries back into Intercom for efficient agent overviews and faster support.
What types of tasks can I perform by integrating AI: Perplexity with Intercom?
Integrating AI: Perplexity with Intercom allows you to perform various tasks, including:
HowsecureistheAI:PerplexityIntercomintegrationonLatenode?
Latenode uses secure protocols for all integrations. Your AI: Perplexity and Intercom credentials are encrypted and never stored in plain text.
Are there any limitations to the AI: Perplexity and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: