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Empower LiveChat with AI: Perplexity for instant, accurate answers to customer queries. Build on Latenode to customize the AI logic with JavaScript and scale affordably, paying only for execution time.
Connect AI: Perplexity and LiveChat in minutes with Latenode.
Create AI: Perplexity to LiveChat workflow
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Create a New Scenario to Connect AI: Perplexity and LiveChat
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI: Perplexity, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI: Perplexity or LiveChat will be your first step. To do this, click "Choose an app," find AI: Perplexity or LiveChat, and select the appropriate trigger to start the scenario.
Add the AI: Perplexity Node
Select the AI: Perplexity node from the app selection panel on the right.
AI: Perplexity
Configure the AI: Perplexity
Click on the AI: Perplexity node to configure it. You can modify the AI: Perplexity URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the AI: Perplexity node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
AI: Perplexity
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LiveChat
Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the AI: Perplexity and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the AI: Perplexity and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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LiveChat
Trigger on Webhook
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AI: Perplexity
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring AI: Perplexity, LiveChat, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the AI: Perplexity and LiveChat integration works as expected. Depending on your setup, data should flow between AI: Perplexity and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + AI: Perplexity + Slack: When a chat is deactivated in LiveChat, Perplexity AI generates a summary of the conversation. This summary, along with the original chat transcript, is then sent to a dedicated Slack channel for review and quality assurance.
LiveChat + AI: Perplexity + Zendesk: When a LiveChat conversation is completed (chat deactivated), a summary of the chat is generated using Perplexity AI. This summary is then added as a comment to the corresponding Zendesk ticket to provide agents with context.
About AI: Perplexity
Integrate Perplexity AI in Latenode to automate research and content creation. Get instant, accurate answers and summaries inside your workflows. Use AI: Perplexity to enrich data, generate reports, or classify information. Automate complex tasks by combining AI results with other apps and logic in Latenode.
Related categories
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
Related categories
How can I connect my AI: Perplexity account to LiveChat using Latenode?
To connect your AI: Perplexity account to LiveChat on Latenode, follow these steps:
Can I automatically summarize chat transcripts?
Yes, you can summarize transcripts! Latenode's AI: Perplexity integration analyzes chats, providing concise summaries for better insights and agent performance analysis.
What types of tasks can I perform by integrating AI: Perplexity with LiveChat?
Integrating AI: Perplexity with LiveChat allows you to perform various tasks, including:
HowdoesAI:PerplexityenhanceLiveChatsupportworkflows?
AI: Perplexity can automatically provide agents with suggested answers and relevant information, speeding up response times and improving accuracy.
Are there any limitations to the AI: Perplexity and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: