How to connect AI: Perplexity and WhatsApp Business Cloud
Create a New Scenario to Connect AI: Perplexity and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AI: Perplexity, triggered by another scenario, or executed manually (for testing purposes). In most cases, AI: Perplexity or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find AI: Perplexity or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the AI: Perplexity Node
Select the AI: Perplexity node from the app selection panel on the right.

AI: Perplexity
Configure the AI: Perplexity
Click on the AI: Perplexity node to configure it. You can modify the AI: Perplexity URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the AI: Perplexity node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

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Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the AI: Perplexity and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the AI: Perplexity and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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WhatsApp Business Cloud
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring AI: Perplexity, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the AI: Perplexity and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between AI: Perplexity and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect AI: Perplexity and WhatsApp Business Cloud
AI: Perplexity + WhatsApp Business Cloud + Google Sheets: Summarize research queries in Perplexity using AI, send the summary via WhatsApp, and log the query and summary in a Google Sheet.
Zendesk + AI: Perplexity + Zendesk: When a new ticket arrives in Zendesk, Perplexity generates a summary and suggests solutions using AI. The summary and suggested solutions are then added as an internal comment to the Zendesk ticket.
AI: Perplexity and WhatsApp Business Cloud integration alternatives
About AI: Perplexity
Integrate Perplexity AI in Latenode to automate research and content creation. Get instant, accurate answers and summaries inside your workflows. Use AI: Perplexity to enrich data, generate reports, or classify information. Automate complex tasks by combining AI results with other apps and logic in Latenode.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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See how Latenode works
FAQ AI: Perplexity and WhatsApp Business Cloud
How can I connect my AI: Perplexity account to WhatsApp Business Cloud using Latenode?
To connect your AI: Perplexity account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select AI: Perplexity and click on "Connect".
- Authenticate your AI: Perplexity and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate customer support using AI: Perplexity and WhatsApp?
Yes, you can! Latenode's visual editor makes it easy to route WhatsApp inquiries to AI: Perplexity for smart answers, improving response times and customer satisfaction significantly.
What types of tasks can I perform by integrating AI: Perplexity with WhatsApp Business Cloud?
Integrating AI: Perplexity with WhatsApp Business Cloud allows you to perform various tasks, including:
- Automatically answering customer questions using AI-powered insights.
- Generating personalized product recommendations based on chat history.
- Summarizing lengthy customer conversations for support agents.
- Creating automated surveys to gather feedback post-interaction.
- Routing complex inquiries to appropriate human agents.
HowdodebugAI:PerplexityWhatsAppBusinessCloudflowsLatenode?
Latenode's execution history provides detailed logs, letting you track data flow and troubleshoot issues quickly, even within complex AI-driven WhatsApp automations.
Are there any limitations to the AI: Perplexity and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- AI: Perplexity's API usage is subject to its own rate limits.
- WhatsApp Business Cloud message limits apply based on your plan.
- Complex AI models may increase workflow execution time.