How to connect Airtable and Delighted
Create a New Scenario to Connect Airtable and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Airtable, triggered by another scenario, or executed manually (for testing purposes). In most cases, Airtable or Delighted will be your first step. To do this, click "Choose an app," find Airtable or Delighted, and select the appropriate trigger to start the scenario.

Add the Airtable Node
Select the Airtable node from the app selection panel on the right.

Airtable
Configure the Airtable
Click on the Airtable node to configure it. You can modify the Airtable URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Airtable node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Airtable and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Airtable and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Airtable
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Webhook response
Save and Activate the Scenario
After configuring Airtable, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Airtable and Delighted integration works as expected. Depending on your setup, data should flow between Airtable and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Airtable and Delighted
Delighted + Slack + Airtable: When a new negative response is received in Delighted, a Slack message is sent to a designated channel to alert the team. The response details are also logged in Airtable for further analysis.
Delighted + Airtable + Google Sheets: New survey responses in Delighted are automatically added to an Airtable base. A summary of the Airtable data is then created in Google Sheets, providing an easily digestible overview of survey results.
Airtable and Delighted integration alternatives
About Airtable
Sync Airtable data with other apps via Latenode for automated updates. Use Airtable as a flexible database and trigger workflows based on record changes. Automate reporting, inventory updates, and more by connecting Airtable to other services like CRMs or accounting software in Latenode. Customize with JavaScript for complex logic.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
FAQ Airtable and Delighted
How can I connect my Airtable account to Delighted using Latenode?
To connect your Airtable account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Airtable and click on "Connect".
- Authenticate your Airtable and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Airtable record updates?
Yes, you can! Latenode allows real-time triggers. Send Delighted surveys automatically when Airtable records change, ensuring timely feedback and a better customer experience.
What types of tasks can I perform by integrating Airtable with Delighted?
Integrating Airtable with Delighted allows you to perform various tasks, including:
- Automatically sending surveys after an Airtable status changes.
- Updating Airtable records based on Delighted survey responses.
- Creating new Airtable records from new Delighted survey submissions.
- Calculating NPS scores and storing them in Airtable.
- Sending thank you notes via Delighted based on Airtable data.
How can I filter data from Airtable before sending it to Delighted?
Latenode allows you to filter Airtable data using JavaScript and no-code blocks before sending it to Delighted, ensuring only relevant data triggers surveys.
Are there any limitations to the Airtable and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time Airtable updates depend on Airtable's API rate limits.
- Complex data transformations may require JavaScript knowledge.
- Historical data migration from Airtable to Delighted requires manual setup.