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Automatically update AITable records based on CloudTalk call outcomes. Latenode lets you add custom logic with JavaScript and scale automations affordably, improving data accuracy and contact follow-up without manual updates.
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Create a New Scenario to Connect AITable and CloudTalk
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a AITable, triggered by another scenario, or executed manually (for testing purposes). In most cases, AITable or CloudTalk will be your first step. To do this, click "Choose an app," find AITable or CloudTalk, and select the appropriate trigger to start the scenario.
Add the AITable Node
Select the AITable node from the app selection panel on the right.
AITable
Add the CloudTalk Node
Next, click the plus (+) icon on the AITable node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
AITable
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the AITable and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the AITable and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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AITable
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring AITable, CloudTalk, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the AITable and CloudTalk integration works as expected. Depending on your setup, data should flow between AITable and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + AITable + Slack: When a new call is missed in CloudTalk, a new record is created in AITable to track the missed call, and a notification is sent to a designated Slack channel.
CloudTalk + AITable + HubSpot: When a new contact is created in CloudTalk, the contact is added to AITable and then synced to HubSpot as a new contact for marketing campaigns.
About AITable
Manage project data in AITable and sync it with Latenode for powerful automation. Update databases, trigger notifications, or generate reports based on AITable changes. Latenode adds logic and integrations, creating workflows that AITable alone can't provide. Scale custom apps with ease, paying only for execution time.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my AITable account to CloudTalk using Latenode?
To connect your AITable account to CloudTalk on Latenode, follow these steps:
Can I automatically update AITable from CloudTalk call data?
Yes! Latenode lets you create workflows that automatically update AITable with new call data from CloudTalk, centralizing key information for better tracking and reporting, even at scale.
What types of tasks can I perform by integrating AITable with CloudTalk?
Integrating AITable with CloudTalk allows you to perform various tasks, including:
Can I use JavaScript to transform data between AITable and CloudTalk?
Yes! Latenode's JavaScript code blocks allow you to transform and manipulate data between AITable and CloudTalk beyond simple field mapping.
Are there any limitations to the AITable and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: