How to connect Amazon SNS and OpenPhone
Create a New Scenario to Connect Amazon SNS and OpenPhone
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Amazon SNS, triggered by another scenario, or executed manually (for testing purposes). In most cases, Amazon SNS or OpenPhone will be your first step. To do this, click "Choose an app," find Amazon SNS or OpenPhone, and select the appropriate trigger to start the scenario.

Add the Amazon SNS Node
Select the Amazon SNS node from the app selection panel on the right.

Amazon SNS
Configure the Amazon SNS
Click on the Amazon SNS node to configure it. You can modify the Amazon SNS URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenPhone Node
Next, click the plus (+) icon on the Amazon SNS node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.

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Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the Amazon SNS and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Amazon SNS and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Amazon SNS, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Amazon SNS and OpenPhone integration works as expected. Depending on your setup, data should flow between Amazon SNS and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Amazon SNS and OpenPhone
Amazon SNS + OpenPhone + Slack: When a new topic is created in Amazon SNS, this triggers a phone call via OpenPhone. Call details are then sent to a designated Slack channel for review.
OpenPhone + Amazon SNS + Zendesk: When a call event occurs in OpenPhone (e.g., a missed call), a notification is sent via Amazon SNS. This SNS notification then triggers the creation of a support ticket in Zendesk.
Amazon SNS and OpenPhone integration alternatives
About Amazon SNS
Use Amazon SNS in Latenode to build automated notification systems. Trigger SMS, email, or push notifications based on events in your workflows. Centralize alerts across apps and avoid missing critical updates. Combine with Latenode's no-code tools and JavaScript for customized routing and content based on real-time data.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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See how Latenode works
FAQ Amazon SNS and OpenPhone
How can I connect my Amazon SNS account to OpenPhone using Latenode?
To connect your Amazon SNS account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Amazon SNS and click on "Connect".
- Authenticate your Amazon SNS and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send OpenPhone SMS alerts for Amazon SNS notifications?
Yes, you can! Latenode's visual editor makes it easy to trigger OpenPhone SMS messages based on specific Amazon SNS topics, ensuring instant alerts without complex coding.
What types of tasks can I perform by integrating Amazon SNS with OpenPhone?
Integrating Amazon SNS with OpenPhone allows you to perform various tasks, including:
- Send SMS notifications for critical system alerts.
- Forward SNS messages to OpenPhone for immediate review.
- Create custom alerts for specific SNS message attributes.
- Log SNS events in OpenPhone contact notes automatically.
- Route SNS messages to different OpenPhone numbers.
HowdoesLatenodehandlehighvolumesofAmazonSNSmessages?
Latenode is designed for scalability, efficiently processing high volumes of Amazon SNS messages to reliably trigger your OpenPhone workflows.
Are there any limitations to the Amazon SNS and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Message delivery relies on the availability of both services.
- Complex data transformations may require JavaScript knowledge.
- Message content is limited by OpenPhone's SMS character limits.