.svg){kind=icon}
How to connect Apify and LiveChat
Create a New Scenario to Connect Apify and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Apify, triggered by another scenario, or executed manually (for testing purposes). In most cases, Apify or LiveChat will be your first step. To do this, click "Choose an app," find Apify or LiveChat, and select the appropriate trigger to start the scenario.
Add the Apify Node
Select the Apify node from the app selection panel on the right.
+
1
Apify
Add the LiveChat Node
Next, click the plus (+) icon on the Apify node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
1
Apify
⚙
+
2
LiveChat
Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Apify and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Apify and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
LiveChat
1
Trigger on Webhook
⚙
2
Apify
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Apify, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Apify and LiveChat integration works as expected. Depending on your setup, data should flow between Apify and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Apify and LiveChat
Apify + LiveChat + Slack: When Apify's actor finishes a run and finds leads, automatically initiate a LiveChat conversation with the lead and notify the sales team about the new lead in a Slack channel.
LiveChat + Apify + Google Sheets: When a LiveChat conversation is deactivated (finished), archive the transcript of chats involving leads found by Apify (tracked by some identifier in the chat or Apify data) into a Google Sheet for analysis.
Apify and LiveChat integration alternatives
About Apify
Use Apify in Latenode to extract web data at scale for lead generation, market research, and more. Apify handles complex scraping, while Latenode orchestrates the data: trigger workflows, transform results with AI, and send data to any app. Automate web actions visually and affordably.
Related categories
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
Related categories
See how Latenode works
.svg)
.png)
FAQ Apify and LiveChat
How can I connect my Apify account to LiveChat using Latenode?
To connect your Apify account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Apify and click on "Connect".
- Authenticate your Apify and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically notify LiveChat agents about new Apify data?
Yes, you can! Latenode lets you trigger LiveChat notifications directly from Apify data extraction, ensuring your team responds promptly to critical information, enhanced by no-code logic.
What types of tasks can I perform by integrating Apify with LiveChat?
Integrating Apify with LiveChat allows you to perform various tasks, including:
- Send new Apify dataset items as LiveChat messages.
- Create LiveChat tickets from negative Apify data findings.
- Update LiveChat transcripts with Apify-enriched data.
- Trigger Apify data extraction from LiveChat commands.
- Send summaries of Apify actor results to LiveChat daily.
Can I process Apify data using JavaScript within my Latenode workflows?
Yes! Latenode provides JavaScript blocks for advanced data manipulation, allowing you to customize Apify data before sending it to LiveChat.
Are there any limitations to the Apify and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits from Apify and LiveChat still apply.
- Complex data transformations may require JavaScript knowledge.
- Historical data migration requires custom workflow design.
