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Automatically generate voice messages from Atera support tickets using Acapela Cloud, ensuring immediate client updates. Latenode's visual editor simplifies complex logic and scales affordably as your support volume grows.
Connect Atera and Acapela Cloud in minutes with Latenode.
Create Atera to Acapela Cloud workflow
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Create a New Scenario to Connect Atera and Acapela Cloud
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Acapela Cloud will be your first step. To do this, click "Choose an app," find Atera or Acapela Cloud, and select the appropriate trigger to start the scenario.
Add the Atera Node
Select the Atera node from the app selection panel on the right.
Atera
Add the Acapela Cloud Node
Next, click the plus (+) icon on the Atera node, select Acapela Cloud from the list of available apps, and choose the action you need from the list of nodes within Acapela Cloud.
Atera
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Acapela Cloud
Authenticate Acapela Cloud
Now, click the Acapela Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Acapela Cloud settings. Authentication allows you to use Acapela Cloud through Latenode.
Configure the Atera and Acapela Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Atera and Acapela Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Acapela Cloud
Trigger on Webhook
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Atera
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Atera, Acapela Cloud, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Atera and Acapela Cloud integration works as expected. Depending on your setup, data should flow between Atera and Acapela Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Atera + Acapela Cloud + Slack: When a new or updated ticket is created in Atera, its details are converted into an audio file using Acapela Cloud. This audio message is then posted to a dedicated Slack channel for immediate attention from support staff.
Atera + Acapela Cloud + Email: When a new or updated contact is created in Atera, its details are converted into an audio file using Acapela Cloud. This audio message is then sent via email to technicians for faster response.
About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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About Acapela Cloud
Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.
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How can I connect my Atera account to Acapela Cloud using Latenode?
To connect your Atera account to Acapela Cloud on Latenode, follow these steps:
Can I automatically convert Atera tickets into Acapela Cloud voice announcements?
Yes, you can! Latenode's visual editor simplifies this integration. Automatically convert ticket details into voice alerts, improving response times and issue communication across teams.
What types of tasks can I perform by integrating Atera with Acapela Cloud?
Integrating Atera with Acapela Cloud allows you to perform various tasks, including:
Can I use JavaScript code to transform Atera data within Latenode?
Yes! Latenode lets you use JavaScript to customize Atera data before sending it to Acapela Cloud for advanced transformations and logic.
Are there any limitations to the Atera and Acapela Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: