Atera and Acapela Cloud Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Automatically generate voice messages from Atera support tickets using Acapela Cloud, ensuring immediate client updates. Latenode's visual editor simplifies complex logic and scales affordably as your support volume grows.

Swap Apps

Atera

Acapela Cloud

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect Atera and Acapela Cloud

Create a New Scenario to Connect Atera and Acapela Cloud

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Acapela Cloud will be your first step. To do this, click "Choose an app," find Atera or Acapela Cloud, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

+
1

Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

Atera

Node type

#1 Atera

/

Name

Untitled

Connection *

Select

Map

Connect Atera

Sign In
⏡

Run node once

Add the Acapela Cloud Node

Next, click the plus (+) icon on the Atera node, select Acapela Cloud from the list of available apps, and choose the action you need from the list of nodes within Acapela Cloud.

1

Atera

βš™

+
2

Acapela Cloud

Authenticate Acapela Cloud

Now, click the Acapela Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Acapela Cloud settings. Authentication allows you to use Acapela Cloud through Latenode.

1

Atera

βš™

+
2

Acapela Cloud

Node type

#2 Acapela Cloud

/

Name

Untitled

Connection *

Select

Map

Connect Acapela Cloud

Sign In
⏡

Run node once

Configure the Atera and Acapela Cloud Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

Atera

βš™

+
2

Acapela Cloud

Node type

#2 Acapela Cloud

/

Name

Untitled

Connection *

Select

Map

Connect Acapela Cloud

Acapela Cloud Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

⏡

Run node once

Set Up the Atera and Acapela Cloud Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

βš™

6

AI Anthropic Claude 3

βš™

+
7

Acapela Cloud

1

Trigger on Webhook

βš™

2

Atera

βš™

βš™

3

Iterator

βš™

+
4

Webhook response

Save and Activate the Scenario

After configuring Atera, Acapela Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Atera and Acapela Cloud integration works as expected. Depending on your setup, data should flow between Atera and Acapela Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Acapela Cloud

Atera + Acapela Cloud + Slack: When a new or updated ticket is created in Atera, its details are converted into an audio file using Acapela Cloud. This audio message is then posted to a dedicated Slack channel for immediate attention from support staff.

Atera + Acapela Cloud + Email: When a new or updated contact is created in Atera, its details are converted into an audio file using Acapela Cloud. This audio message is then sent via email to technicians for faster response.

Atera and Acapela Cloud integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Acapela Cloud

Need realistic voice synthesis? Integrate Acapela Cloud in Latenode to automate voice responses in your workflows. Generate audio from text for IVR systems, content creation, or accessibility features. Use Latenode's visual editor and JS node for full control over text prompts and delivery, scaling voice automation affordably.

See how Latenode works

FAQ Atera and Acapela Cloud

How can I connect my Atera account to Acapela Cloud using Latenode?

To connect your Atera account to Acapela Cloud on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Acapela Cloud accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically convert Atera tickets into Acapela Cloud voice announcements?

Yes, you can! Latenode's visual editor simplifies this integration. Automatically convert ticket details into voice alerts, improving response times and issue communication across teams.

What types of tasks can I perform by integrating Atera with Acapela Cloud?

Integrating Atera with Acapela Cloud allows you to perform various tasks, including:

  • Generate voice notifications when high-priority tickets are created in Atera.
  • Announce ticket status updates via voice messages using Acapela Cloud.
  • Create daily voice summaries of open Atera tickets for management review.
  • Send voice reminders for upcoming maintenance tasks scheduled in Atera.
  • Notify technicians of urgent support requests via voice broadcast.

Can I use JavaScript code to transform Atera data within Latenode?

Yes! Latenode lets you use JavaScript to customize Atera data before sending it to Acapela Cloud for advanced transformations and logic.

Are there any limitations to the Atera and Acapela Cloud integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Atera custom fields might require JavaScript transformation for Acapela Cloud compatibility.
  • High volumes of voice requests to Acapela Cloud could incur additional costs from their service.
  • Real-time updates depend on the polling interval configured within the Latenode workflow.

Try now