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Automatically enrich Atera tickets with AI-driven insights from AI Agent to streamline IT support. Latenode's visual editor and affordable execution pricing simplifies building smart, scalable solutions while offering the flexibility to inject custom JavaScript logic.
Connect Atera and AI Agent in minutes with Latenode.
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Create a New Scenario to Connect Atera and AI Agent
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or AI Agent will be your first step. To do this, click "Choose an app," find Atera or AI Agent, and select the appropriate trigger to start the scenario.
Add the Atera Node
Select the Atera node from the app selection panel on the right.
Atera
Add the AI Agent Node
Next, click the plus (+) icon on the Atera node, select AI Agent from the list of available apps, and choose the action you need from the list of nodes within AI Agent.
Atera
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AI Agent
Authenticate AI Agent
Now, click the AI Agent node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AI Agent settings. Authentication allows you to use AI Agent through Latenode.
Configure the Atera and AI Agent Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Atera and AI Agent Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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AI Agent
Trigger on Webhook
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Atera
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Atera, AI Agent, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Atera and AI Agent integration works as expected. Depending on your setup, data should flow between Atera and AI Agent (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Atera + AI Agent + Slack: When a new ticket is created in Atera, the AI Agent generates a summary. This summary is then sent via Slack to a relevant technician, identified by their username.
Atera + AI Agent + Google Sheets: When a new ticket is created in Atera, the AI Agent analyzes the customer feedback and categorizes it. The categorized feedback is then added as a new row in Google Sheets for reporting.
About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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About AI Agent
Use AI Agent in Latenode to automate content creation, data analysis, or customer support. Configure agents with prompts, then integrate them into workflows. Unlike standalone solutions, Latenode lets you connect AI to any app, scale automatically, and customize with code where needed.
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How can I connect my Atera account to AI Agent using Latenode?
To connect your Atera account to AI Agent on Latenode, follow these steps:
Can I automatically categorize Atera tickets using AI Agent?
Yes, you can! With Latenode, automate ticket categorization for faster response times. Use AI Agent to analyze ticket content and update Atera categories accordingly.
What types of tasks can I perform by integrating Atera with AI Agent?
Integrating Atera with AI Agent allows you to perform various tasks, including:
How does Latenode handle Atera API rate limits?
Latenode offers built-in rate limiting and error handling, plus advanced queueing to ensure smooth, reliable Atera data processing, even at scale.
Are there any limitations to the Atera and AI Agent integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: