Atera and Bigin by Zoho CRM Integration

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Automatically create Bigin by Zoho CRM contacts from new Atera tickets and keep customer data consistent. Latenode's visual editor and affordable pricing make scaling your Atera and Bigin by Zoho CRM automations easy.

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Atera

Bigin by Zoho CRM

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and Bigin by Zoho CRM

Create a New Scenario to Connect Atera and Bigin by Zoho CRM

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find Atera or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Atera

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Run node once

Add the Bigin by Zoho CRM Node

Next, click the plus (+) icon on the Atera node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.

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Authenticate Bigin by Zoho CRM

Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.

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Configure the Atera and Bigin by Zoho CRM Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Bigin by Zoho CRM Oauth 2.0

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The action ID

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Run node once

Set Up the Atera and Bigin by Zoho CRM Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Atera, Bigin by Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Atera and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between Atera and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Bigin by Zoho CRM

Atera + Bigin by Zoho CRM + Slack: When a new ticket is created (assumed as a new contact) in Atera, a contact is created in Bigin, and a channel is created on Slack to discuss the ticket.

Bigin by Zoho CRM + Atera + Zoho Desk: When a new client (company) is added in Bigin, automatically create a customer in Atera. If there is a ticket in Zoho Desk, then assign it to a client via updating the existing ticket in Zoho Desk.

Atera and Bigin by Zoho CRM integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Bigin by Zoho CRM

Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.

See how Latenode works

FAQ Atera and Bigin by Zoho CRM

How can I connect my Atera account to Bigin by Zoho CRM using Latenode?

To connect your Atera account to Bigin by Zoho CRM on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Bigin by Zoho CRM accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I sync Atera ticket updates to Bigin deals?

Yes, you can! With Latenode, automatically sync Atera ticket updates as notes to related Bigin deals, providing sales with critical context. Leverage JavaScript code blocks for custom data transformations.

What types of tasks can I perform by integrating Atera with Bigin by Zoho CRM?

Integrating Atera with Bigin by Zoho CRM allows you to perform various tasks, including:

  • Create a new Bigin contact when a new Atera customer is added.
  • Update Bigin deals when Atera tickets are resolved or closed.
  • Generate Atera tickets from new Bigin contact form submissions.
  • Send alert notifications upon critical Atera ticket escalations.
  • Automatically associate Atera assets with corresponding Bigin accounts.

Can I use JavaScript code to transform data between Atera and Bigin?

Yes, Latenode allows custom JavaScript code to map & transform Atera's data before sending it to Bigin by Zoho CRM, ensuring data consistency.

Are there any limitations to the Atera and Bigin by Zoho CRM integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data relationships may require custom JavaScript coding.
  • Initial data synchronization might require manual configuration.
  • Real-time synchronization depends on API availability and rate limits.

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