How to connect Atera and Bigin by Zoho CRM
Create a New Scenario to Connect Atera and Bigin by Zoho CRM
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find Atera or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Atera Node
Select the Atera node from the app selection panel on the right.


Atera

Add the Bigin by Zoho CRM Node
Next, click the plus (+) icon on the Atera node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.


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Bigin by Zoho CRM


Authenticate Bigin by Zoho CRM
Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.
Configure the Atera and Bigin by Zoho CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Atera and Bigin by Zoho CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Bigin by Zoho CRM
Trigger on Webhook
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Atera
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring Atera, Bigin by Zoho CRM, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Atera and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between Atera and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Atera and Bigin by Zoho CRM
Atera + Bigin by Zoho CRM + Slack: When a new ticket is created (assumed as a new contact) in Atera, a contact is created in Bigin, and a channel is created on Slack to discuss the ticket.
Bigin by Zoho CRM + Atera + Zoho Desk: When a new client (company) is added in Bigin, automatically create a customer in Atera. If there is a ticket in Zoho Desk, then assign it to a client via updating the existing ticket in Zoho Desk.
Atera and Bigin by Zoho CRM integration alternatives

About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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FAQ Atera and Bigin by Zoho CRM
How can I connect my Atera account to Bigin by Zoho CRM using Latenode?
To connect your Atera account to Bigin by Zoho CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Atera and click on "Connect".
- Authenticate your Atera and Bigin by Zoho CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I sync Atera ticket updates to Bigin deals?
Yes, you can! With Latenode, automatically sync Atera ticket updates as notes to related Bigin deals, providing sales with critical context. Leverage JavaScript code blocks for custom data transformations.
What types of tasks can I perform by integrating Atera with Bigin by Zoho CRM?
Integrating Atera with Bigin by Zoho CRM allows you to perform various tasks, including:
- Create a new Bigin contact when a new Atera customer is added.
- Update Bigin deals when Atera tickets are resolved or closed.
- Generate Atera tickets from new Bigin contact form submissions.
- Send alert notifications upon critical Atera ticket escalations.
- Automatically associate Atera assets with corresponding Bigin accounts.
Can I use JavaScript code to transform data between Atera and Bigin?
Yes, Latenode allows custom JavaScript code to map & transform Atera's data before sending it to Bigin by Zoho CRM, ensuring data consistency.
Are there any limitations to the Atera and Bigin by Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data relationships may require custom JavaScript coding.
- Initial data synchronization might require manual configuration.
- Real-time synchronization depends on API availability and rate limits.