Atera and Businessmap Integration

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Automatically sync Atera tickets as Businessmap cards to streamline IT support workflows. Latenode’s visual editor and affordable execution pricing make complex automation easier, allowing teams to collaborate effectively and scale their solutions.

Swap Apps

Atera

Businessmap

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and Businessmap

Create a New Scenario to Connect Atera and Businessmap

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Businessmap will be your first step. To do this, click "Choose an app," find Atera or Businessmap, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Atera

Sign In

Run node once

Add the Businessmap Node

Next, click the plus (+) icon on the Atera node, select Businessmap from the list of available apps, and choose the action you need from the list of nodes within Businessmap.

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Businessmap

Authenticate Businessmap

Now, click the Businessmap node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Businessmap settings. Authentication allows you to use Businessmap through Latenode.

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Businessmap

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Connect Businessmap

Sign In

Run node once

Configure the Atera and Businessmap Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Map

The action ID

Run node once

Set Up the Atera and Businessmap Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Atera, Businessmap, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Atera and Businessmap integration works as expected. Depending on your setup, data should flow between Atera and Businessmap (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Businessmap

Atera + Businessmap + Slack: When a new ticket is created in Atera, a corresponding card is automatically created in Businessmap to track its progress. A notification is then sent to the relevant Slack channel to inform the team.

Businessmap + Atera + Google Sheets: Log new cards created in Businessmap and new tickets created in Atera into a Google Sheet. This allows for centralized reporting and analysis of support activities and project progress.

Atera and Businessmap integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Businessmap

Use Businessmap in Latenode to automate project tracking and team workflows. Update cards, trigger actions based on status changes, and sync data with other apps. Latenode adds no-code AI, custom logic, and scalable execution. Automate beyond basic integrations and build end-to-end processes visually.

See how Latenode works

FAQ Atera and Businessmap

How can I connect my Atera account to Businessmap using Latenode?

To connect your Atera account to Businessmap on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Businessmap accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Businessmap cards from Atera alerts?

Yes, you can! Latenode's visual editor makes it easy to sync Atera alerts as Businessmap cards, boosting team visibility without coding. Customize fields, priority, and assignees.

What types of tasks can I perform by integrating Atera with Businessmap?

Integrating Atera with Businessmap allows you to perform various tasks, including:

  • Create Businessmap cards for new Atera tickets.
  • Sync Atera customer data with Businessmap contacts.
  • Update Atera tickets when Businessmap cards are completed.
  • Trigger Atera alerts from specific Businessmap workflow stages.
  • Automatically assign agents to Businessmap cards based on Atera ticket type.

How secure is my Atera data when using Latenode integrations?

Latenode uses secure authentication protocols and encryption to protect your Atera data during integration, maintaining the highest security standards.

Are there any limitations to the Atera and Businessmap integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data migration is not supported.
  • Complex custom field mappings may require JavaScript coding.
  • Rate limits of Atera and Businessmap APIs may affect performance.

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