Atera and Circle Integration

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Automatically create Circle community posts from new Atera tickets to keep customers informed, using Latenode's visual editor and JavaScript blocks for custom alerts. Scale affordably by paying only for execution time.

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Atera

Circle

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and Circle

Create a New Scenario to Connect Atera and Circle

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Circle will be your first step. To do this, click "Choose an app," find Atera or Circle, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Atera

Sign In

Run node once

Add the Circle Node

Next, click the plus (+) icon on the Atera node, select Circle from the list of available apps, and choose the action you need from the list of nodes within Circle.

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Circle

Authenticate Circle

Now, click the Circle node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Circle settings. Authentication allows you to use Circle through Latenode.

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Sign In

Run node once

Configure the Atera and Circle Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Atera and Circle Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Atera, Circle, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Atera and Circle integration works as expected. Depending on your setup, data should flow between Atera and Circle (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Circle

Atera + Circle + Slack: When a new or updated customer is added in Atera, find the corresponding member in a Circle community and send an announcement to a Slack channel.

Circle + Atera + Google Sheets: When a new member joins a Circle community, their information and the current date are added to a Google Sheet. When a support ticket is created for a customer in Atera, the ticket details and the customer's Circle join date (if available in the Google Sheet) are added as a new row in the Google Sheet.

Atera and Circle integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Circle

Use Circle in Latenode to build thriving online communities. Automate member onboarding, content moderation, and engagement tracking. Trigger workflows based on Circle events, syncing data with CRMs or email tools. Scale community management without manual overhead, using Latenode’s no-code tools and custom logic.

See how Latenode works

FAQ Atera and Circle

How can I connect my Atera account to Circle using Latenode?

To connect your Atera account to Circle on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Circle accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate customer onboarding using Atera and Circle?

Yes, you can! Latenode allows automated workflows to add new Atera customers to Circle communities, fostering engagement and support without manual data entry, saving valuable time.

What types of tasks can I perform by integrating Atera with Circle?

Integrating Atera with Circle allows you to perform various tasks, including:

  • Automatically adding new Atera customers to a dedicated Circle community.
  • Posting Atera ticket updates to relevant Circle channels for team visibility.
  • Creating Atera tickets from discussions initiated within Circle communities.
  • Syncing customer data between Atera and Circle profiles for unified insights.
  • Triggering Circle announcements based on Atera service level agreement breaches.

Can I filter Atera tickets based on specific criteria within Latenode?

Yes, Latenode’s visual editor allows you to filter Atera tickets by status, priority, or customer type, ensuring only relevant data triggers actions in Circle.

Are there any limitations to the Atera and Circle integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Atera custom fields may require custom JavaScript for full support.
  • Rate limits imposed by Atera and Circle APIs can affect high-volume workflows.
  • Real-time data synchronization depends on the polling interval configured in Latenode.

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