Atera and Confluence Integration

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Automatically update Confluence with Atera ticket status, resolution details, and customer feedback. Latenode's visual editor simplifies complex logic, while affordable pricing scales with your support volume, ensuring seamless knowledge base updates and team alignment.

Swap Apps

Atera

Confluence

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Atera and Confluence

Create a New Scenario to Connect Atera and Confluence

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Confluence will be your first step. To do this, click "Choose an app," find Atera or Confluence, and select the appropriate trigger to start the scenario.

Add the Atera Node

Select the Atera node from the app selection panel on the right.

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Atera

Configure the Atera

Click on the Atera node to configure it. You can modify the Atera URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Confluence Node

Next, click the plus (+) icon on the Atera node, select Confluence from the list of available apps, and choose the action you need from the list of nodes within Confluence.

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Authenticate Confluence

Now, click the Confluence node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Confluence settings. Authentication allows you to use Confluence through Latenode.

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Connect Confluence

Sign In

Run node once

Configure the Atera and Confluence Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Select an action *

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Map

The action ID

Run node once

Set Up the Atera and Confluence Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Atera, Confluence, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Atera and Confluence integration works as expected. Depending on your setup, data should flow between Atera and Confluence (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Atera and Confluence

Atera + Confluence + Slack: When a new ticket is created in Atera, a summary is posted to a Confluence page, and a notification is sent to a specific Slack channel.

Confluence + Atera + Microsoft Teams: When a new knowledge base article is created in Confluence, a task is created in Atera to review it, and a notification is sent to the team in Microsoft Teams.

Atera and Confluence integration alternatives

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

About Confluence

Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.

See how Latenode works

FAQ Atera and Confluence

How can I connect my Atera account to Confluence using Latenode?

To connect your Atera account to Confluence on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Atera and click on "Connect".
  • Authenticate your Atera and Confluence accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Confluence pages from new Atera tickets?

Yes, you can! Latenode allows you to automate Confluence page creation based on new Atera tickets. This saves time and ensures documentation is consistently up-to-date.

What types of tasks can I perform by integrating Atera with Confluence?

Integrating Atera with Confluence allows you to perform various tasks, including:

  • Create Confluence pages for new Atera tickets automatically.
  • Update Confluence pages when Atera tickets are resolved.
  • Post Atera ticket updates as comments on Confluence pages.
  • Generate reports in Confluence based on Atera data.
  • Sync Atera knowledge base articles to a Confluence space.

Can I use custom Javascript functions with my Atera Confluence automations?

Yes! Latenode lets you enhance Atera Confluence workflows with custom Javascript for advanced data manipulation and unique functionality.

Are there any limitations to the Atera and Confluence integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Atera custom fields might require custom mapping.
  • Large-scale historical data migration may require optimization.
  • Confluence attachment limits apply to automated file uploads.

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