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Automatically update Confluence with Atera ticket status, resolution details, and customer feedback. Latenode's visual editor simplifies complex logic, while affordable pricing scales with your support volume, ensuring seamless knowledge base updates and team alignment.
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Create a New Scenario to Connect Atera and Confluence
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Atera, triggered by another scenario, or executed manually (for testing purposes). In most cases, Atera or Confluence will be your first step. To do this, click "Choose an app," find Atera or Confluence, and select the appropriate trigger to start the scenario.
Add the Atera Node
Select the Atera node from the app selection panel on the right.
Atera
Add the Confluence Node
Next, click the plus (+) icon on the Atera node, select Confluence from the list of available apps, and choose the action you need from the list of nodes within Confluence.
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Confluence
Authenticate Confluence
Now, click the Confluence node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Confluence settings. Authentication allows you to use Confluence through Latenode.
Configure the Atera and Confluence Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Atera and Confluence Integration
Use various Latenode nodes to transform data and enhance your integration:
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AI Anthropic Claude 3
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Confluence
Trigger on Webhook
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Atera
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Atera, Confluence, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Atera and Confluence integration works as expected. Depending on your setup, data should flow between Atera and Confluence (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Atera + Confluence + Slack: When a new ticket is created in Atera, a summary is posted to a Confluence page, and a notification is sent to a specific Slack channel.
Confluence + Atera + Microsoft Teams: When a new knowledge base article is created in Confluence, a task is created in Atera to review it, and a notification is sent to the team in Microsoft Teams.
About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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About Confluence
Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.
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How can I connect my Atera account to Confluence using Latenode?
To connect your Atera account to Confluence on Latenode, follow these steps:
Can I automatically create Confluence pages from new Atera tickets?
Yes, you can! Latenode allows you to automate Confluence page creation based on new Atera tickets. This saves time and ensures documentation is consistently up-to-date.
What types of tasks can I perform by integrating Atera with Confluence?
Integrating Atera with Confluence allows you to perform various tasks, including:
Can I use custom Javascript functions with my Atera Confluence automations?
Yes! Latenode lets you enhance Atera Confluence workflows with custom Javascript for advanced data manipulation and unique functionality.
Are there any limitations to the Atera and Confluence integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: